We at Holland & Barrett, are a fully cloud-native organisation, we now operate a growing ecosystem of internal systems, partner integrations, and customer-facing platforms. To support this at scale, we\'re building a modern IAM capability from the ground up — and we\'re looking for an IAM leader to own it.
About the Role
This is a greenfield IAM role with real scope. You\'ll define how identity works across the business — from employees and partners to customers and privileged systems. Our ambition is to move beyond basic access control to strong identity governance, with least privilege, secure-by-default access, and frictionless user experience.
The Role
As IAM Manager, you\'ll be the strategic owner of identity and access across Holland & Barrett. You\'ll set the vision, define the roadmap, and lead a team to deliver a scalable, compliant IAM framework that supports both enterprise and customer‑facing environments.
You\'ll work closely with security, IT, HR, engineering, and business leaders, becoming the go‑to authority for all identity‑related matters.
What You\'ll Do
Define and deliver the enterprise‑wide IAM strategy and roadmap
Build and lead a high‑performing IAM team
Architect and implement IAM solutions covering IAM, CIAM, and PAM
Own policies for MFA, privileged access, segregation of duties, and least privilege
Oversee identity lifecycle management for employees, partners, and customers
Partner with application owners to ensure regular access reviews and certifications
Select and manage modern IAM tools and platforms
Ensure IAM controls meet regulatory and compliance requirements
Key Requirement
- Senior-level experience in Identity & Access Management
- Deep knowledge of IAM, PAM, MFA, federation, and identity governance
- Experience delivering IAM solutions across enterprise and customer‑facing systems
- Hands‑on knowledge of platforms such as Okta, Azure AD, SailPoint, CyberArk
- Strong understanding of SAML, OAuth, and OpenID Connect (OIDC)
- Excellent leadership and stakeholder management skills
- A strategic mindset with the ability to turn vision into delivery
Why Holland & Barrett?
- Build an IAM function from scratch with genuine ownership
- Modern, cloud‑native environment with strong executive support
- A purpose‑driven business focused on health and wellbeing
What we offer:
What we offer:
- Health Cash Plan
- Life Assurance
- Bonus Scheme - Based on company & personal performance
- Virtual GP
- Private Medical care
- Holiday Purchase option
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
Discounts & Savings
- 25% Colleague Discount with FREE Standard Delivery
- Exclusive Discounts from a wide range of partners
- £/€50 Annual Product Allowance to spend in store
Learning & Development
- Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
- AND MORE!
Holland and Barrett is an equalopportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build anorganisationwith belonging at its heart – making health and wellness a way of life for everyone.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
IDAM Security Manager in City of Westminster employer: China-Britain Business Council
Holland & Barrett is an exceptional employer, offering a vibrant work culture in Norwich that prioritises health and wellness. As a Retail Supervisor, you will benefit from generous perks such as up to 28 days of annual leave and comprehensive employee support programmes, all while leading a passionate team dedicated to enhancing customer experiences. With opportunities for personal growth and a flexible working environment, this role is perfect for those seeking meaningful and rewarding employment.
Contact Details:
China-Britain Business Council Recruitment Team