At a Glance
- Tasks: Lead and motivate a high-performing team while delivering exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Why this job: Shape a healthier world while advancing your retail career.
- Qualifications: Retail or customer service experience with leadership ambition.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.
What you’ll do:
- Partner with your Store Manager to lead and motivate a high-performing team.
- Coach colleagues to deliver world-class service and build lasting customer relationships.
- Maintain a customer-first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are:
- A confident and adaptable leader who thrives in a fast-paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day-to-day operations.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing.
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
👉 Ready to take the next step in your retail career? Apply today and become an Assistant Manager at Holland & Barrett, where your leadership helps shape a healthier, happier world.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Assistant Manager (39996) in City of Westminster employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (39996) in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out Holland & Barrett's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. We want to hear how you can bring that experience to the Assistant Manager role and inspire others at Holland & Barrett.
✨Tip Number 3
Be ready to discuss your passion for health and wellness. Share any personal experiences or knowledge you have about the industry. This will show that you’re not just looking for a job, but that you truly care about the mission of Holland & Barrett.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager (39996) in City of Westminster
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for health and wellness in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about helping others lead healthier lives.
Tailor Your CV: Customise your CV to highlight your retail experience and leadership skills. We love seeing how you've motivated teams or improved customer experiences in your previous roles, so make it relevant!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for the Assistant Manager role at Holland & Barrett.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it makes the whole process smoother for us and you.
How to prepare for a job interview at China-Britain Business Council
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Holland & Barrett’s values and products. Familiarise yourself with their health and wellness trends, as this will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team or motivated colleagues in the past. Highlight specific situations where you’ve coached someone to success or improved team performance, as this aligns perfectly with what they’re looking for in an Assistant Manager.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer experience. Think of instances where you’ve gone above and beyond for customers or implemented changes that enhanced service delivery. This will demonstrate your commitment to maintaining a customer-first approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.