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- Tasks: Lead and motivate a high-performing team while delivering exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, exclusive discounts, and free wellbeing support.
- Why this job: Embrace new challenges daily and inspire healthier lives in your community.
- Qualifications: Retail or customer service experience with a passion for health and leadership.
- Other info: Flexible working hours with opportunities for personal and professional growth.
The predicted salary is between 26 - 32 £ per hour.
Flexible working required, with weekend working and available for closing shifts until 10pm.
Working Pattern: 38.75 hours per week
Hourly Rate: £15.40 per hour
Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.
What you’ll do:
- Partner with your Store Manager to lead and motivate a high-performing team.
- Coach colleagues to deliver world-class service and build lasting customer relationships.
- Maintain a customer-first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are:
- A confident and adaptable leader who thrives in a fast-paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day-to-day operations.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
👉 Ready to take the next step in your retail career? Apply today and become an Assistant Manager at Holland & Barrett, where your leadership helps shape a healthier, happier world. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Assistant Manager (39179) in City of Westminster employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (39179) in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values and mission will help you connect your experiences to what they care about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. We want to hear how you’ve made a difference in past roles, so be ready to share those moments.
✨Tip Number 3
Show your passion for health and wellness! Whether it’s through personal experiences or professional knowledge, let your enthusiasm shine. This role is all about inspiring healthier lives, so make sure they see your commitment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Assistant Manager (39179) in City of Westminster
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and delivered exceptional customer service in the past. Share specific examples that showcase your ability to inspire others!
Be Customer-Focused: Since this role is all about delivering great customer experiences, emphasise your customer-first approach in your application. Tell us about times when you went above and beyond for customers or improved their experience in a retail setting.
Demonstrate Your Passion for Health and Wellness: We love candidates who are passionate about health and wellness! In your application, mention any relevant experience or knowledge you have in this area. It could be anything from personal interests to professional training—let us know what drives you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at China-Britain Business Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role at Holland & Barrett. Familiarise yourself with their values, customer service approach, and the importance of health and wellness in their business. This will help you demonstrate your passion for the role and how you can contribute to their mission.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated colleagues. Highlight specific situations where you coached someone to improve their performance or delivered exceptional customer service. This will show that you have the skills they’re looking for in a confident and adaptable leader.
✨Demonstrate Commercial Awareness
Be ready to discuss how you would drive commercial performance in the store. Think about ways to manage sales, control costs, and ensure operational excellence. Showing that you understand the business side of retail will impress the interviewers and prove you're ready for this leadership role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
