At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy 28 days annual leave, discounts, and wellbeing support.
- Other info: Flexible hours, dual site role, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail experience or a passion for health and wellness is a plus.
The predicted salary is between 28000 - 29000 € per year.
Dual site role working in 2 of our city stores (Ann Street & Donegall Place). Flexible, 5 days a week.
Store Location: Dual Site - Ann Street & Donegall Place, Belfast
Working Pattern: 30 hours per week
Hourly Rate: £14.00 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you'll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor in Belfast employer: China-Britain Business Council
Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where team members are encouraged to lead, inspire, and develop their skills. With flexible working hours across our vibrant Belfast locations, generous benefits including up to 28 days of annual leave, exclusive discounts, and access to wellness resources, we empower our Supervisors to make a meaningful impact on customer experiences while fostering a sense of belonging within our diverse team. Join us in promoting health and wellness in a rewarding environment that values your contributions.
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values and mission will help you connect your experience with what they’re all about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. Be ready to share these during your interview to show how you can inspire others.
✨Tip Number 3
Prepare questions for your interviewer! Show your interest in the role by asking about team dynamics or how they measure success in the store. This not only helps you learn more but also demonstrates your enthusiasm.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your appreciation for the opportunity.
We think you need these skills to ace Supervisor in Belfast
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance, so share specific examples that showcase your leadership style.
Emphasise Customer Experience:Since delivering great customer experiences is key for us, be sure to mention any relevant experience in retail or customer service. Talk about how you've gone above and beyond to help customers and create a positive atmosphere in previous roles.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your passion for health and wellness, and explain why you’re excited about the opportunity to work with us at Holland & Barrett.
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at China-Britain Business Council
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've motivated others or resolved conflicts. Highlight how you can inspire your colleagues to deliver exceptional customer service.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on delivering great customer experiences, come equipped with examples of how you've put customers first in previous roles. Discuss how you would maintain a customer-first culture and improve store efficiency while ensuring customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
