At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and drive store performance.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy competitive pay, discounts, and up to 28 days of annual leave.
- Why this job: Shape a healthier world while growing your leadership skills in a supportive environment.
- Qualifications: Retail or customer service experience with a passion for health and wellness.
- Other info: Flexible hours and an inclusive culture that values diverse perspectives.
The predicted salary is between 13 - 16 £ per hour.
Store Location: Southside Shopping Centre, Wandsworth
Working Pattern: Flexible
Hourly Rate: £15.40 per hour
Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.
What you'll do:
- Partner with your Store Manager to lead and motivate a high-performing team.
- Coach colleagues to deliver world‑class service and build lasting customer relationships.
- Maintain a customer‑first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are:
- A confident and adaptable leader who thrives in a fast‑paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day‑to‑day operations.
What we offer:
- Up to 28‑days Annual Leave
- 25% discount in store and online (plus free delivery)
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing.
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
👉 Ready to take the next step in your retail career? Apply today and become an Assistant Manager at Holland & Barrett, where your leadership helps shape a healthier, happier world. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Assistant Manager (39749) employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (39749)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values and mission will help you connect your experiences to what they care about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership style aligns with their need for a confident and adaptable leader.
✨Tip Number 3
Show off your passion for health and wellness! Be ready to discuss how you stay updated on trends and how you can inspire your team to deliver exceptional customer experiences.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This shows you're genuinely interested and helps you assess if it's the right fit for you.
We think you need these skills to ace Assistant Manager (39749)
Some tips for your application 🫡
Show Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in previous roles. Use specific examples to show us what you can bring to the table!
Emphasise Customer Experience: Since delivering exceptional customer experiences is key for us, share any relevant experiences where you've gone above and beyond for customers. This will help us understand your commitment to a customer-first approach.
Be Authentic and Passionate: Let your passion for health and wellness shine through in your application. We love candidates who are genuinely excited about the industry and eager to learn more. Don't be afraid to express why this role matters to you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you started on your journey with Holland & Barrett!
How to prepare for a job interview at China-Britain Business Council
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss how you motivate others and handle challenges.
✨Emphasise Customer Experience
Holland & Barrett places a strong emphasis on customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your approach to building relationships and ensuring a positive shopping experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making. Practice responses to common retail situations, such as handling a difficult customer or managing stock discrepancies, to showcase your ability to think on your feet.