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For Companies At a Glance
- Tasks: Support daily store management and deliver world-class customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a £14.75 hourly wage, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Become a Health & Wellness specialist while working in a diverse and inclusive environment.
- Qualifications: Excellent communication skills and a passion for health products are essential.
- Other info: Training includes accredited qualifications to enhance your expertise.
Salary: £14.75 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As an Assistant Retail Manager, you\’ll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\’ll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations.
You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Assistant Manager (35693) employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (35693)
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Prepare examples of how you've successfully managed teams or handled challenging situations in a retail environment. This will demonstrate your leadership skills and ability to thrive under pressure, which are crucial for the Assistant Manager role.
✨Tip Number 3
Network with current or former employees of Holland & Barrett. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Showcase your enthusiasm for continuous learning. Mention any relevant training or qualifications you have, and express your eagerness to complete the 'Qualified to Advise' and 'Healthy Expert' programmes offered by the company.
We think you need these skills to ace Assistant Manager (35693)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position at Holland & Barrett. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management or customer service. Provide specific examples of how you've successfully managed teams, met sales targets, or improved customer satisfaction.
Highlight Your Passion: Express your enthusiasm for health and wellness products in your application. Mention any relevant qualifications or training you have, and demonstrate your commitment to continuous learning, especially regarding the 'Qualified to Advise' and 'Healthy Expert' programmes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
As an Assistant Manager, you'll be a brand ambassador. Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and coaching others. Discuss how you've successfully recruited or trained staff in the past, and be ready to explain your approach to building a high-performing team.
✨Understand Sales Metrics
Familiarise yourself with key sales figures and how they impact store performance. Be prepared to discuss how you would analyse these figures to drive financial performance and meet sales targets.
✨Embrace the Company Values
Holland & Barrett values diversity and inclusion. Research their EPIC values (Expertise, Pioneering, Inclusive, Caring) and think about how your own experiences align with these principles. Be ready to share how you can contribute to a positive workplace culture.
