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- Tasks: Support daily store management and deliver exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a passionate team, gain valuable qualifications, and make a positive impact on customers' lives.
- Qualifications: Strong communication skills, ability to work under pressure, and a passion for health products.
- Other info: Embrace diversity and inclusivity while thriving in a supportive workplace culture.
Monday, Tuesday, Thursday and Friday: 1:15pm - 10pm and Saturday: 1:15pm - 10pm
Salary: £15.40 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Assistant Manager (34579) employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (34579)
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed a team or handled challenging situations in a retail environment. This will showcase your people management skills and ability to thrive under pressure.
✨Tip Number 3
Research common sales metrics and how they apply to retail. Being able to discuss how you can analyse and drive sales performance will set you apart as a candidate who understands the business side of retail.
✨Tip Number 4
Show enthusiasm for continuous learning, especially regarding health and wellness. Mention any relevant training or qualifications you have, as well as your willingness to complete the 'Qualified to Advise' and 'Healthy Expert' programmes.
We think you need these skills to ace Assistant Manager (34579)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management or customer service. Use specific examples to demonstrate your ability to manage a team, drive sales, and provide excellent customer service.
Show Your Passion: Express your enthusiasm for health and wellness in your application. Mention any relevant qualifications or training you have, and explain why you want to work for Holland & Barrett specifically.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
As an Assistant Manager, you'll be a brand ambassador. Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams or projects. Discuss how you've successfully recruited, coached, or trained others, and be prepared to share your approach to setting clear expectations and motivating team members.
✨Prepare for Sales Analysis Questions
Since understanding sales figures is crucial for this role, brush up on your analytical skills. Be ready to discuss how you've used data to drive performance in past positions and how you would apply that knowledge at Holland & Barrett.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Think of examples from your own experience that align with these values, and be ready to discuss how you can contribute to a diverse and inclusive workplace.
