At a Glance
- Tasks: Help clients access vital services and manage client records with a friendly touch.
- Company: Join a purpose-driven organisation dedicated to improving lives through comprehensive support.
- Benefits: Competitive pay, health insurance, tuition reimbursement, and paid time off.
- Other info: Opportunities for personal and professional growth in a dynamic team.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: High school diploma and customer service experience in a medical or professional setting.
The predicted salary is between 30000 - 40000 £ per year.
Our vast array of services — educational, employment, vocational, residential, rehabilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.
In this role, you’ll be a key part of helping clients access the services they need. You’ll handle referrals, schedule evaluations, support prescribers, and keep client records organized and compliant — all while providing friendly, reliable support to both clients and staff.
Schedule Details: Monday through Friday 8:30 am - 5:00 pm
Location: Exton, PA (THIS IS NOT A REMOTE/HYBRID POSITION)
Program: Clinical Services Support
Pay Rate: $17+/hour
What You’ll Do:
- Process all incoming referrals quickly and accurately, including verifying insurance eligibility.
- Input and manage referral information within the electronic health record system.
- Ensure referral information is transmitted promptly to the appropriate team or service.
- Process payments related to record releases and ensure accurate documentation of all transactions.
- Manage the release of client treatment records to law offices, disability firms, and behavioral health agencies while strictly adhering to HIPAA guidelines.
- Communicate professionally with external partners throughout the medical record release process to ensure timely and accurate information exchange.
- Maintain a detailed tracking spreadsheet for all record requests in alignment with record‑keeping protocols.
- Support prescribers and clinical staff as needed.
- Maintain client records throughout their lifecycle—from data entry and release of information to archiving.
- Provide friendly, professional assistance to clients both in person and over the phone.
What We’re Looking For:
- Education: High school diploma or equivalent
- Experience: At least one year in a medical, mental health, or professional office setting with customer service and data entry responsibilities
- Licenses/Certifications: None required
- Clearances: Child Abuse, Criminal Background Check, and Medicaid/Medicare Exclusion verification
What’s in it for you?
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through “Tickets at Work”
- And More!
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Clinical Support Specialist in Exton employer: Chimes
At Chimes, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Exton, PA, our Clinical Support Specialist role provides competitive pay and comprehensive benefits, including medical, dental, and vision insurance, as well as tuition reimbursement and paid time off. Join us to make a meaningful impact in the lives of those we serve while enjoying a rewarding career in a purpose-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Support Specialist in Exton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their services and values so you can show how you fit into their mission. Practise common interview questions and think of examples from your experience that highlight your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Clinical Support Specialist in Exton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Support Specialist role. Highlight your relevant experience in medical or professional office settings, especially any customer service and data entry skills that match what we're looking for.
Showcase Your Skills:In your application, emphasise your organisational skills and attention to detail. We want to see how you can manage client records and handle referrals efficiently, so give us examples of how you've done this in the past!
Be Professional Yet Friendly:Since you'll be providing support to clients and staff, it's important to convey a friendly and professional tone in your written application. Let your personality shine through while maintaining professionalism—this is key for us!
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Chimes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Support Specialist. Familiarise yourself with tasks like processing referrals and maintaining client records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position involves providing friendly support to clients and staff, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist someone, as this will demonstrate your ability to connect with clients effectively.
✨Understand HIPAA Guidelines
Given the importance of confidentiality in this role, brush up on HIPAA regulations before your interview. Being able to discuss how you would handle sensitive information will show that you take compliance seriously and are ready to maintain client trust.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within the organisation. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.
