Chime Housing is seeking a Customer Service Officer to join our Customer Service Team on a 14-month fixed-term contract. This office-based role supports residents and helps deliver a high-quality service across channels.
The role focuses on first-point contact, handling enquiries, coordinating repairs, and ensuring timely, courteous responses. After probation, a review of working from home may be considered, with an emphasis on delivering KPI-driven customer experience.
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Customer Service Officer — 14-Month Fixed Term in Waterford employer: Chime housing
Chime Housing is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where teamwork and community impact are at the forefront. With opportunities for professional growth and a commitment to flexible working arrangements, including part-time options, we empower our staff to thrive both personally and professionally in the vibrant setting of Watford. Join us to make a meaningful difference in the lives of our customers while enjoying a fulfilling career in housing management.
