At a Glance
- Tasks: Be the friendly voice helping customers with their enquiries and enhancing their experience.
- Company: Join Chime Housing, a company dedicated to putting customers first.
- Benefits: Full-time hours, competitive pay, and a supportive team environment.
- Other info: Opportunity to grow within a dynamic team focused on customer satisfaction.
- Why this job: Make a real difference in people's lives by providing exceptional customer service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25185 - 28000 £ per year.
Customer Service Advisor Watford Permanent, Full Time 37 hours per week The Vacancy We’re looking for a Customer Service Advisor to join our team and deliver a reliable, high-quality service our customers can depend on.
You’ll be the first point of contact for a wide range of enquiries, providing clear, practical support that makes it easy for customers to get the help they need.
Introduction to the role As a Customer Services Advisor, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call centre.
Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication.
As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services.
The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience.
What’s the role?
