At a Glance
- Tasks: Support customers during their home journey and ensure smooth handovers.
- Company: Chime Housing, dedicated to high-quality homes and customer experiences.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference in residents' lives as they settle into new homes.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26650 - 30000 £ per year.
- Aftercare Officer (18-FTC)
- Watford
Salary: £26,650 - £30,000 Full Time - 37 hours per week Fixed Term Contract – 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences.
We’re looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final stages of their home journey.
Introduction to the role You’ll help ensure a smooth handover process and provide a responsive and customer-focused aftercare service, making a real difference to residents as they settle into their new homes.
Role purpose To support the Aftercare Manager in delivering a high-quality aftercare service to internal teams and customers, ensuring effective handovers and resolution of defects following the completion of new build homes.
What’s the role?
Key
Accountabilities: Support the delivery and handover of new homes, ensuring all required documentation and data is in place Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare Participate in handover and void inspections, recording property condition and m...
Aftercare Officer (18-FTC) employer: Chime Housing
Chime Housing is an excellent employer that prioritises the well-being of its employees while fostering a supportive work culture in Watford. With generous benefits such as 28 days' annual leave and a pension contribution of up to 11%, we are committed to employee growth and development, ensuring our team members feel valued and empowered in their roles. Join us to make a meaningful impact in the community while enjoying a rewarding career in a dynamic environment.
