At a Glance
- Tasks: Support customers with technical queries and promote innovative products.
- Company: Join a leading multinational engineering company in automation.
- Benefits: Competitive salary, excellent pension, free lunches, and 25 days holiday.
- Other info: Collaborative culture where your voice matters and career growth is encouraged.
- Why this job: Make an impact in diverse sectors like automotive, aerospace, and renewable energy.
- Qualifications: HNC or HND in Mechanical Engineering and hands-on diagnostic experience.
The predicted salary is between 35000 - 40000 £ per year.
An exciting opportunity for a Technical Support Engineer with a Mechanical Engineering understanding and talent has arisen to join a multinational engineering company within automation, covering many sectors including automotive, aerospace, space, scientific, pharmaceutical, electronics, renewable energy, and food processing.
Location: Milton Keynes
Benefits: Salary £35,000 - £40,000 - depending on experience + superb career and technical progression available, subsidised canteen, free lunches, Excellent Pension, Private Health Cover, 25 days holiday, Company Bonus, Relocation package available where appropriate.
Job Type: Permanent, full time
The Role: Our client is looking to recruit an individual to support customers and the sales force for technical matters with a strong mechanical bias. The role requires understanding the competition offering in the market including SWOT analysis. Commercial and market awareness of the company's product offering. Supporting sales growth by training and proactive promotion of existing and new products.
Key Responsibilities:
- Support for customer questions via phone, e-mail & EPICS
- Process requests for special products and variations
- Analyse, check and report writing on customer product returns
- Product management including training, new product introduction and supersession of discontinued product ranges
- New Product Development Proposal activity
- Market and competitor product analysis & understanding
Skills, Experience and Education:
- HNC or HND Mechanical Engineering or related discipline
- English Language GCSE or equivalent qualification
- Hands-on testing and diagnostic experience
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
- Ability to clearly and effectively present technical subjects, face-to-face and via webinar
What They Offer: The reason for their success is their people. Every team member has a voice, and this contributes to their success as a company! They take pride in our collaborative, innovative and customer-focused culture where team members feel respected, empowered and valued.
Technical Support Engineer (Mechanical Skills) employer: Chiltern
Chiltern Wood School offers a nurturing and supportive environment for Teaching Assistants, where you can make a meaningful impact on the lives of children with severe and complex learning needs. With a focus on wellbeing and professional development, our team benefits from comprehensive training opportunities and a collaborative atmosphere, all set within a beautifully refurbished site that encourages outdoor learning and therapeutic practices. Join us in fostering positive relationships and contributing to the growth of our pupils in a rewarding and fulfilling role.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer (Mechanical Skills)
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Support Engineer (Mechanical Skills) role you’re after at Chiltern.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Chiltern a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Chiltern.
✨Apply Through Company Websites
When you spot a role like Technical Support Engineer (Mechanical Skills) at Chiltern, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Support Engineer (Mechanical Skills)
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Support Engineer (Mechanical Skills), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Chiltern a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Chiltern specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Chiltern
✨Brush Up on Core Engineering Principles
Before heading into the interview with Chiltern, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Chiltern want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
