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- Tasks: Support a friendly team in managing residential services and delivering excellent customer support.
- Company: Local business in Thame with a professional and welcoming atmosphere.
- Benefits: 25 days holiday, supportive team environment, and opportunities for personal growth.
- Why this job: Join a small team and make a real difference in customer service and property management.
- Qualifications: Experience in customer-facing roles and strong organisational skills.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a local business in Thame, are seeking a property co-ordinator to join a small, friendly, and professional team. The Coordinator will support the team in the day-to-day management of a portfolio of residential services. The role focuses on delivering excellent customer support while assisting with service coordination, inspections, and administrative tasks.
Responsibilities
- Assist in overseeing a portfolio of approximately 150 residential accounts
- Act as the first point of contact for customers regarding service or maintenance issues
- Log and track requests, liaising with approved contractors and service providers
- Help arrange routine inspections and follow-up actions
- Support renewal and end-of-service processes
- Assist with coordinating move-in, move-out, and inventory-related tasks
- Support marketing and customer visits where required
- Maintain accurate customer and service records using the CRM system
- Assist in monitoring compliance documentation (Gas, Electrical, EPC, etc.)
- Ensure records are correctly filed and kept up to date in line with current UK legislation
- Provide a friendly and professional service to customers and stakeholders
- Respond to enquiries by phone, email, and in person
- Escalate complex issues to senior team members when required
- Represent the organisation positively at all times
Qualifications
- Previous experience in a customer-facing role
- Strong organisational and time-management skills
- Excellent communication skills (written and verbal)
- Ability to manage multiple tasks and priorities in a busy environment
Hours (9am-6pm) with 25 days holiday
Property Coordinator in Thame employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Coordinator in Thame
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Property Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team. We want to see that passion!
✨Tip Number 3
Practice your communication skills! Since this role is all about customer support, being able to articulate your thoughts clearly and confidently will set you apart. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Coordinator in Thame
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Property Coordinator role. Highlight your customer-facing experience and organisational skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our friendly team. Keep it professional but let your personality show!
Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure your written application is clear and concise. Avoid jargon and keep it straightforward so we can see your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chiltern Recruitment
✨Know Your Portfolio
Before the interview, familiarise yourself with the types of residential services the company manages. Understanding their portfolio will help you speak confidently about how you can contribute to managing those accounts effectively.
✨Showcase Your Customer Service Skills
Since the role is customer-facing, prepare examples from your past experiences where you provided excellent customer support. Highlight situations where you resolved issues or improved customer satisfaction, as this will demonstrate your fit for the position.
✨Organisational Skills are Key
Be ready to discuss how you manage multiple tasks and priorities. You might want to share specific tools or methods you use to stay organised, especially in a busy environment, as this will show that you can handle the demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of inspections you'll be involved in, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
