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- Tasks: Join our team as a Showroom/Sales Consultant, providing top-notch customer service and product advice.
- Company: Be part of a well-established company known for its extensive range of products and excellent service.
- Benefits: Enjoy perks like 4-5 weeks of vacation, health care options, and employee discounts.
- Why this job: This role offers a creative environment with opportunities to help customers and grow your skills.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Work Monday-Saturday with Sundays off, plus enjoy your birthday off after one year!
The predicted salary is between 22000 - 28000 £ per year.
Our highly successful, well-established client is looking for a Showroom/Sales Assistant to join their team. You must be confident, motivated, sales and customer focused and with a creative flair. You will be providing first class customer service and support to clients as they browse the extensive range of products within the showroom, guiding them through the buying process right from the first visit through to giving advice on product application once delivered. Induction and training will be provided. Responsibilities: * Receiving visitors in a polite and professional manner * Product advice, providing design ideas * Raising Quotations * Processing/following-up orders as necessary * Dealing with telephone enquiries * Problem solving * Taking payments on orders * Booking/chasing deliveries * Providing technical advice * Sales aftercare * Assisting with complaints in a professional manner * Any other ad-hoc duties Essential: * Previous customer focused background * Ability to deliver a great customer buying experience * Ability to provide after sales and returns service * Strong communication and organisation skills * Ability to work within a small team as well as working on own initiative * Computer literate, with a basic level of Maths * Smart appearance, well presented and with a polite, professional approach * Self-motivated and with a good eye for design * Ability to remain calm and factual when dealing with distressed/demanding customers * £26K-£27K (D.O.E.) per annum * Hours of Work: Monday-Saturday 9.30am-5.30pm – with 1 weekday off per week * Closed on Sundays/Bank Holidays 4 Weeks holiday per year, increasing to 5 weeks with qualifying length of service Your birthday day off (after qualifying service of 1 year) Public/Bank Holidays and Christmas Eve off Access to their Employee Assistance Programme Cycle to Work Scheme Optional Pension Scheme Death in Service Private Health Care (after 3 years’ service) Employee discount Travel costs when travelling beyond your remit One free eye test every 2 years for employees using display screen equipment Access to lots of perks and discounts through their app
Sales/Showroom Consultant employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Showroom Consultant
✨Tip Number 1
Familiarize yourself with the products offered in the showroom. Understanding the features and benefits of each product will help you provide better advice to customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you build confidence in handling inquiries, providing product advice, and managing complaints effectively.
✨Tip Number 3
Research common sales techniques and customer engagement strategies. Being able to discuss these methods during your conversation with us will show that you're proactive and ready to contribute to our team.
✨Tip Number 4
Prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. Sharing these stories can highlight your problem-solving abilities and customer-focused mindset.
We think you need these skills to ace Sales/Showroom Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer-focused experience and any relevant sales skills. Use specific examples that demonstrate your ability to provide excellent customer service and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your creative flair. Mention how your skills align with the responsibilities listed in the job description, such as providing product advice and handling customer inquiries.
Showcase Communication Skills: In your application, emphasize your strong communication and organizational skills. Provide examples of how you've successfully worked within a team or independently to enhance customer experiences.
Highlight Technical Proficiency: Mention your computer literacy and basic math skills in your application. If you have experience with any specific software or tools relevant to sales or customer service, be sure to include that information.
How to prepare for a job interview at Chiltern Recruitment
✨Show Your Customer Service Skills
Since the role emphasizes providing first-class customer service, be prepared to share specific examples from your past experiences where you successfully assisted customers. Highlight your ability to remain calm and professional, especially when dealing with challenging situations.
✨Demonstrate Your Sales Acumen
Discuss your previous sales experiences and how you contributed to achieving sales targets. Be ready to explain your approach to guiding customers through the buying process and how you can create a positive buying experience.
✨Be Creative and Offer Design Ideas
As the job requires a creative flair, think of ways to showcase your design ideas during the interview. You might want to prepare a few examples of how you've helped clients with product advice or design solutions in the past.
✨Prepare for Problem-Solving Scenarios
Anticipate questions related to problem-solving, as this is a key responsibility of the role. Prepare to discuss how you've handled complaints or difficult customer interactions, focusing on your ability to find effective solutions while maintaining professionalism.
