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- Tasks: Lead the pro shop, manage inventory, and deliver top-notch customer service.
- Company: Prestigious golf club near Beaconsfield with a focus on premium retail experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a passionate team and enhance the golfing experience for members and guests.
- Qualifications: Retail management experience required; golf knowledge is a plus.
- Other info: 40-hour week with flexible hours, including weekends and holidays.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a prestigious golf club based near Beaconsfield, is looking for an experienced Retail Manager to work in their pro shop. The Retail Manager will oversee all aspects of the golf shop’s daily operations, including merchandising, sales performance, inventory management, member services, and staffing, giving customers a premium retail experience that reflects the club’s standards. Prior experience in retail management is essential. A keen interest in golf would be desirable, but not essential. This is a 40 hour a week role working between the hours of 8am and 6pm Monday – Sunday.
Duties include:
- Merchandising & Sales
- Develop and execute seasonal merchandising plans tailored to the club’s membership and brand.
- Select and manage vendor relationships for apparel, equipment, and accessories.
- Set pricing strategies and promotions to optimise sales and margins.
- Monitor sales performance and adjust product mix and displays accordingly.
- Inventory Management
- Maintain accurate inventory levels through forecasting, ordering, and regular stock counts.
- Manage receiving, tagging, and display processes.
- Minimise shrinkage through effective controls and tracking systems.
- Customer & Member Experience
- Deliver exceptional service to club members, guests, and tournament participants.
- Resolve customer issues quickly and professionally.
- Maintain high shop standards for appearance, cleanliness, and presentation.
- Coordinate with the golf operations team to support events, competitions, and tournaments.
- Financial & Administrative
- Prepare and manage annual retail budgets and sales forecasts.
- Track and report key performance indicators, including sales, margins, and inventory turns.
- Process invoices and ensure accurate POS and accounting practices.
- Maintain compliance with club policies and industry standards.
Skills and Experience:
- Prior retail management experience required (golf, resort, hospitality, or luxury retail preferred).
- Experience in a golf club or golf shop environment is highly advantageous.
- Strong merchandising and visual display abilities.
- Excellent communication, customer service, and sales skills.
- Proficiency with POS systems, retail inventory software, and basic financial reporting.
- Leadership and team management capabilities.
- Understanding of golf products, brands, and trends is preferred.
- Professional appearance and demeanor.
- Detail-oriented with strong organisational habits.
- Able to work peak season hours, weekends, and holidays as needed.
- Service-driven mindset with a passion for member satisfaction.
Retail Manager employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the golf and retail industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your passion for golf! If you’ve got a keen interest in the sport, make sure to highlight that during interviews. Share your experiences and how they relate to the role. It’ll show you’re not just looking for any job, but this specific one.
✨Tip Number 3
Prepare for the interview by researching the club’s values and standards. Think about how you can contribute to their premium retail experience. Tailor your answers to reflect their expectations and demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Plus, it’s a great way to stay updated on new opportunities in the retail management space.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail management experience and any relevant achievements that show you can deliver a premium retail experience.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Retail Manager role. Share your passion for customer service and any interest in golf, even if it's not essential. Make it personal and engaging!
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements like sales performance improvements or successful merchandising strategies. Numbers speak volumes, so include metrics where possible to back up your claims.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Chiltern Recruitment
✨Know Your Golf Stuff
Even if a keen interest in golf isn't essential, having some knowledge about the sport and its products can really set you apart. Brush up on popular brands, equipment, and trends in the golf world to show your potential employer that you're genuinely interested in the role.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail management roles in detail. Highlight specific achievements, like how you improved sales or managed inventory effectively. Use numbers and examples to demonstrate your impact, as this will resonate well with the interviewers.
✨Customer Service is Key
Prepare to share examples of how you've delivered exceptional customer service in the past. Think of situations where you resolved issues quickly or went above and beyond for a customer. This will illustrate your service-driven mindset and commitment to member satisfaction.
✨Dress to Impress
Since this role is in a prestigious golf club, your appearance matters. Dress professionally and ensure you look polished. This not only reflects your understanding of the club's standards but also shows that you take the opportunity seriously.
