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- Tasks: Support a friendly team in managing residential services and customer support.
- Company: Local business in Thame with a professional and welcoming atmosphere.
- Benefits: 25 days holiday, supportive work environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in people's homes.
- Qualifications: Customer service experience and strong organisational skills.
- Other info: Flexible hours and a chance to develop your career in property management.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a local business in Thame, are seeking a property co-ordinator to join a small, friendly, and professional team. The Coordinator will support the team in the day-to-day management of a portfolio of residential services. The role focuses on delivering excellent customer support while assisting with service coordination, inspections, and administrative tasks.
- Assist in overseeing a portfolio of approximately 150 residential accounts
- Act as the first point of contact for customers regarding service or maintenance issues
- Log and track requests, liaising with approved contractors and service providers
- Help arrange routine inspections and follow-up actions
- Support renewal and end-of-service processes
- Assist with coordinating move-in, move-out, and inventory-related tasks
- Support marketing and customer visits where required
- Maintain accurate customer and service records using the CRM system
- Assist in monitoring compliance documentation (Gas, Electrical, EPC, etc.)
- Ensure records are correctly filed and kept up to date in line with current UK legislation
- Provide a friendly and professional service to customers and stakeholders
- Respond to enquiries by phone, email, and in person
- Escalate complex issues to senior team members when required
- Represent the organisation positively at all times
Additional Information:
- Previous experience in a customer-facing role
- Strong organisational and time-management skills
- Excellent communication skills (written and verbal)
- Ability to manage multiple tasks and priorities in a busy environment
- Hours (9am-6pm) with 25 days holiday
Property Coordinator employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Property Coordinator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Update your LinkedIn profile to reflect your skills and experience relevant to property coordination. Join groups related to property management and engage with posts to get noticed.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by researching common questions for property roles and rehearsing your answers. We recommend doing mock interviews with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our friendly team!
We think you need these skills to ace Property Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Coordinator role. Highlight any relevant experience in customer service and property management, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team. Mention specific examples of how you've handled customer queries or managed multiple tasks in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Chiltern Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer support and service coordination. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer support, be ready to share specific examples from your past experiences. Think of times when you successfully resolved customer issues or went above and beyond to help someone. This will demonstrate your ability to handle the demands of the job.
✨Get Organised
The Property Coordinator role requires strong organisational skills, so come prepared to discuss how you manage your time and tasks. You might want to mention any tools or methods you use to stay organised, like CRM systems or task management apps. This shows you’re ready to handle the busy environment mentioned in the job spec.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the types of properties you'll be managing, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
