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- Tasks: Help customers find the perfect products and support them throughout their buying journey.
- Company: Established retail provider in Marlow with a focus on customer service.
- Benefits: Competitive salary, generous leave, healthcare support, and employee discounts.
- Other info: Full training provided, with excellent opportunities for career growth.
- Why this job: Join a dynamic team and build lasting relationships while developing your career.
- Qualifications: Experience in customer service or retail is a plus; strong communication skills are essential.
Our client, a well-established specialist retail provider based in Marlow, is seeking a Sales Consultant to join their growing team. This is an excellent opportunity for someone who enjoys delivering outstanding customer service in a consultative sales environment while building long-term customer relationships and developing their career within a successful business.
The successful candidate will support customers throughout the full purchasing journey, from initial enquiry through to delivery and aftercare support. The role involves providing product guidance, processing orders and ensuring customers receive a high level of service at every stage. Full training will be provided, making this an excellent opportunity for someone from a retail, hospitality or customer-focused background.
The role is full-time and permanent, working within opening hours of 9:30am – 5:30pm Monday to Saturday, with one weekday off each week. The business is closed on Sundays and Bank Holidays.
Key Duties:- Providing customers with expert guidance on available products and suitable solutions for their requirements
- Supporting customers throughout the full sales process from enquiry through to delivery
- Building and maintaining strong customer relationships
- Responding to customer enquiries via telephone and email
- Processing customer orders and payments accurately
- Arranging product samples and following up on customer enquiries
- Providing product and technical information where required
- Working collaboratively with colleagues within a fast-paced customer environment
- Maintaining accurate customer records and updating internal systems
- Delivering a high standard of aftercare support once orders have been completed
- Previous experience within a customer-facing sales, retail or service environment would be advantageous
- Strong communication skills, both written and verbal
- Confident working within a customer-focused and sales-driven environment
- Highly organised with the ability to prioritise workload effectively
- Self-motivated with a proactive and professional approach
- Good IT skills and confidence using computer systems
- Strong attention to detail and numerical accuracy
- A positive and team-focused attitude
- Salary: £27,000 – £28,000 per annum (D.O.E.)
- Wide array of company benefits and employee perks
- Generous annual leave entitlement increasing with service
- Company pension scheme
- Healthcare and wellbeing support
- Employee discount scheme
- Training, induction and career development opportunities
- Additional company incentives and support programmes
This position would suit someone who enjoys working with customers, building relationships and delivering a professional service within a busy sales and service environment.
Sales Consultant in Marlow employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Marlow
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you would introduce yourself and your experience in a way that highlights your customer service skills. Role-playing with a friend can help you feel more confident when it’s time to shine.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant in Marlow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you're genuinely interested in the position!
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don't forget to showcase your written communication skills, as this will give us a taste of how you might interact with our customers.
Be Yourself: We want to get to know the real you! Let your personality shine through in your application. Share your passion for customer service and why you think you'd be a great fit for our team. Authenticity goes a long way!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it reaches the right people. Plus, it's super easy to do!
How to prepare for a job interview at Chiltern Recruitment
✨Know the Product Inside Out
Before your interview, make sure you research the products offered by the company. Understanding the features and benefits will help you answer questions confidently and show that you're genuinely interested in providing expert guidance to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you've delivered outstanding customer service. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to build strong relationships.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you can convey information effectively and maintain a friendly tone.
✨Be Ready to Discuss Teamwork
This position requires collaboration with colleagues, so be prepared to discuss your experience working in a team. Share examples of how you've contributed to a positive team environment and supported your colleagues in achieving common goals.