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- Tasks: Support claims teams by managing data and producing insightful reports.
- Company: Join a leading provider of specialised insurance solutions in London.
- Benefits: Enjoy flexible hybrid working, competitive salary, and professional development opportunities.
- Why this job: Be part of a collaborative culture that values innovation and strategic decision-making.
- Qualifications: 3+ years in operations or management information; strong analytical skills required.
- Other info: Experience with SQL and Power BI is essential; insurance background is a plus.
The predicted salary is between 36000 - 60000 £ per year.
A prominent provider of specialised insurance solutions is seeking a Claims Operations & Management Information Technician to join their London-based Program Management division. This role is integral in supporting both US and European Claims teams by ensuring effective oversight of third-party administrators (TPAs), delivering accurate claims data, and producing insightful management information to inform strategic decisions.
The successful candidate will leverage strong data and analytical skills, utilising tools such as SQL and Power BI to interpret cloud-based claims data and enhance operational performance across multiple regions.
Key Responsibilities:
- Ensure the accuracy and quality of monthly claims bordereaux through automated cloud validation and manual Excel-based checks.
- Monitor claims projections, payments, and float amounts, collaborating with Finance for account reconciliations as needed.
- Compile and generate KPIs and management information reports for ongoing claims performance monitoring.
- Design and maintain bordereaux templates, contributing to specification development.
- Assist in the preparation of regular regulatory returns and support internal/external audit processes.
- Utilise SQL and Power BI to analyse and report on data from cloud platforms.
- Collaborate with US and European Claims teams to understand their management information needs, prioritising development and communicating progress.
- Participate in operational projects and foster effective relationships across the organisation.
- Ensure compliance with relevant regulatory obligations, including sanctions, financial crime, and consumer duty principles.
Skills & Experience Required:
- Minimum of 3 years’ experience in operations or management information, preferably within a regulated or insurance-related environment.
- Strong analytical skills with the ability to interpret complex data and identify anomalies.
- Proficiency in Microsoft Excel, with working knowledge of Word, PowerPoint, and VBA.
- Experience using SQL and Power BI or similar data analytics tools.
- Excellent planning, organisational, and communication skills.
- Ability to work independently under tight deadlines.
- Degree educated or equivalent industry experience.
- Previous exposure to claims handling or insurance operations is advantageous.
What’s on Offer:
- A collaborative and forward-thinking working culture.
- Flexible hybrid working arrangements from a central London location.
- Opportunities for professional development within a growing international business.
- Competitive salary and benefits package.
Management Information Analyst employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Information Analyst
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, particularly SQL and Power BI. Consider taking online courses or tutorials to enhance your skills in these areas, as demonstrating proficiency can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the insurance and claims management sectors. Attend industry events or join relevant online forums to connect with individuals who may provide insights into the role and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Research the company’s recent projects and initiatives related to claims operations. Being knowledgeable about their current challenges and successes will allow you to tailor your discussions during interviews, showcasing your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare to discuss your experience with data analysis and reporting in detail. Think of specific examples where you've successfully interpreted complex data or improved operational performance, as this will demonstrate your capability to fulfil the key responsibilities of the role.
We think you need these skills to ace Management Information Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations or management information, especially within a regulated or insurance-related environment. Emphasise your analytical skills and proficiency with SQL and Power BI.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Management Information Analyst role and how your background aligns with the key responsibilities outlined in the job description. Mention specific examples of your experience with data analysis and reporting.
Showcase Technical Skills: Clearly list your technical skills, particularly your proficiency in Microsoft Excel, SQL, and Power BI. Provide examples of how you've used these tools to enhance operational performance or generate insightful reports in previous roles.
Highlight Collaboration Experience: Since the role involves collaboration with US and European Claims teams, include examples of past experiences where you successfully worked with cross-functional teams. This will demonstrate your ability to communicate effectively and prioritise development needs.
How to prepare for a job interview at Chiltern Recruitment
✨Showcase Your Analytical Skills
As a Management Information Analyst, your ability to interpret complex data is crucial. Be prepared to discuss specific examples of how you've used SQL and Power BI in previous roles to analyse data and improve operational performance.
✨Demonstrate Attention to Detail
Highlight your experience with ensuring the accuracy and quality of data. Discuss any processes you’ve implemented for validating claims data or generating reports, as this will show your potential employer that you can maintain high standards in your work.
✨Understand the Regulatory Environment
Familiarise yourself with relevant regulations in the insurance sector. Be ready to talk about how you have ensured compliance in past roles, especially regarding financial crime and consumer duty principles, as this knowledge is vital for the position.
✨Communicate Effectively
Since collaboration with US and European Claims teams is key, practice articulating your thoughts clearly. Prepare to discuss how you’ve successfully communicated complex information to non-technical stakeholders in the past.
