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For Companies At a Glance
- Tasks: Manage complex financial claims and collaborate with stakeholders across the UK, Europe, and the US.
- Company: Leading international provider of specialist financial services with a dynamic culture.
- Benefits: Flexible hybrid role with potential for permanent position and competitive salary.
- Why this job: Join a high-impact team and make a difference in the financial services industry.
- Qualifications: 10+ years in Financial Lines claims with strong communication and negotiation skills.
- Other info: Opportunity for career growth and involvement in exciting internal projects.
The predicted salary is between 60000 - 84000 £ per year.
Overview
This position is Temporary and required ASAP. There is the possibility of this role going from temporary – permanent but to be discussed at a later stage. Hybrid role with flexibility.
A leading international provider of specialist financial services is seeking a Financial Lines Claims Manager to join its London-based operation. This is a high-impact role, responsible for overseeing complex claims across multiple delegated authority programmes operating in the UK, Europe, and the US.
The successful candidate will bring significant experience in Financial Lines claims — including classes such as Directors & Officers, Professional Indemnity, and Cyber — and a proven ability to manage service providers, resolve complex losses, and liaise with internal and external stakeholders at a senior level.
Key Responsibilities
- Oversee the handling of large or complex claims referred under delegated authority programmes, ensuring accuracy and timeliness.
- Monitor claims performance of MGAs and TPAs, ensuring adherence to service agreements and expected standards.
- Maintain robust communication with reinsurers and internal stakeholders regarding large losses and material claim movements.
- Collaborate with actuarial teams to support accurate IBNR estimations with timely claims data and insights.
- Conduct monthly analysis of delegated programme performance, identifying trends and areas for improvement.
- Carry out due diligence on prospective programmes, including international travel as needed.
- Address and follow up on audit findings, ensuring appropriate resolution with service providers.
- Support resolution of claims-related complaints in coordination with the internal complaints team.
- Evaluate third-party supplier agreements to ensure value and service quality.
- Build and sustain strong relationships with legal counsel, brokers, and claims partners.
- Contribute to internal claims projects and ensure compliance with applicable UK and international regulations, including sanctions, financial crime, and consumer duty obligations.
Candidate Profile
- Minimum 10 years\’ experience handling Financial Lines claims across multiple jurisdictions.
- Demonstrated expertise in classes such as D&O, PI, Cyber, Political Risk, ATE, or Legal Expense.
- Strong understanding of delegated authority structures and third-party administrator oversight.
- Excellent written and verbal communication, with strong negotiation and stakeholder engagement skills.
- Confident working with data and claims systems to support actuarial and regulatory reporting.
- Experience conducting claims due diligence and programme audits.
- Fluency in Italian or another European language is desirable.
- Legal or CII qualifications are advantageous.
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Financial Lines Claim Manager employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Lines Claim Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help land that Financial Lines Claims Manager role.
✨Ace the Interview
Prepare for your interview by researching the company and understanding their claims processes. We recommend practising common interview questions related to Financial Lines claims, so you can showcase your expertise confidently. Remember, it’s your chance to shine!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It shows your enthusiasm for the role and keeps you fresh in their minds. We believe a little gratitude goes a long way in making a lasting impression.
✨Apply Through Our Website
Make sure to apply through our website for the best chance at landing the job. We streamline the process and ensure your application gets the attention it deserves. Plus, it’s super easy to navigate!
We think you need these skills to ace Financial Lines Claim Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Financial Lines Claims Manager role. Highlight your experience with D&O, PI, and Cyber claims, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed complex claims and built relationships with stakeholders in the past.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent written communication skills in your application. Clear and concise language will show us you can handle the demands of the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Chiltern Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Financial Lines claims, especially Directors & Officers, Professional Indemnity, and Cyber. Be ready to discuss specific cases you've managed and how you resolved complex issues, as this will show your expertise and confidence in the field.
✨Showcase Your Stakeholder Skills
Since this role involves liaising with various stakeholders, prepare examples of how you've successfully communicated and negotiated with internal teams, reinsurers, and service providers. Highlight any instances where your strong relationships led to positive outcomes in claims management.
✨Data is Your Best Friend
Familiarise yourself with claims data and performance metrics. Be prepared to discuss how you've used data to identify trends or improve processes in previous roles. This will demonstrate your analytical skills and your ability to contribute to the actuarial team's needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think about past challenges you've faced in claims management and how you approached them. This will help you articulate your thought process and decision-making skills during the interview.
