Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead commercial performance and operational structure in a growing business.
- Company: Established specialist solutions provider with a central London presence.
- Benefits: Competitive salary, pension scheme, annual leave, and professional development opportunities.
- Why this job: Take ownership of key functions and make a real impact on business growth.
- Qualifications: Proven experience in senior management, strong sales leadership, and P&L management.
- Other info: Supportive environment with opportunities for mentorship and team development.
The predicted salary is between 80000 - 100000 £ per year.
Our client, a well-established specialist solutions provider based in Beaconsfield with a central London presence, is seeking a Commercial & Operations Director to join their senior leadership team. This is a full-time, permanent, office-based role offering the opportunity to take ownership of commercial performance, operational structure and team leadership within a growing business.
Working closely with the CEO, the successful candidate will take ownership of key commercial and operational functions, bringing greater structure, visibility and accountability. This role combines strategic oversight with hands-on leadership, including full P&L responsibility.
Key Duties- Partner with the CEO and senior leadership team to drive performance and deliver strategic objectives
- Take ownership of commercial and operational responsibilities, including full P&L accountability
- Establish, monitor and refine KPIs to drive performance, accountability and team alignment
- Oversee CRM usage, ensuring accurate sales tracking, strong data discipline and reporting consistency
- Produce commercial reports, dashboards and actionable insights for senior leadership
- Analyse pipeline performance, conversion rates, drop-off points and sales trends to identify improvements
- Lead CRM improvements, including data accuracy, reporting quality, process flow and pipeline visibility
- Manage and review CRM data to ensure reporting remains accurate, relevant and commercially useful
- Identify operational inefficiencies and implement scalable processes to improve structure and efficiency
- Enhance workflows, collaboration and overall business visibility across teams
- Support day-to-day operations, ensuring clear responsibilities, accountability and effective execution
- Mentor and develop team members, fostering a high-performing and collaborative environment
- Provide leadership and support to management, including working closely with the Operations Manager
- Proven experience in a senior commercial, operational or general management role
- Strong sales leadership background with responsibility for commercial performance
- Experience managing P&L and understanding impact on profitability
- Experience working closely with CEOs and senior leadership teams
- Ability to establish KPIs and use data to drive performance and accountability
- Strong CRM experience, including managing data, reporting, dashboards and process improvement
- Familiarity with Zoho CRM or similar systems, including pipeline analysis and drop-off identification
- Ability to produce clear reports, insights and commercial recommendations
- Strong organisational and process improvement capability
- Experience leading, mentoring and developing teams
- Calm, confident and hands-on leadership style
- Comfortable in an office-based, team-focused environment
- Experience in a similar commercial or competitive environment
- Background in an SME or high-growth business
- Experience improving reporting, processes and operational structure during growth
- Cross-functional leadership across sales and operations
- Competitive salary (dependent on experience)
- Company pension scheme
- Annual leave plus bank holidays
- Professional development and progression opportunities
- Supportive and collaborative working environment
Commercial & Operations Director in England employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial & Operations Director in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help us tailor our responses and show that we’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine our answers and boost our confidence. The more we practice, the more natural we’ll feel during the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping us top of mind. Plus, it shows our enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Commercial & Operations Director in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial & Operations Director. Highlight your experience in managing P&L, leading teams, and driving performance. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operational efficiency or driven commercial success in previous positions.
Showcase Your Leadership Style: We’re looking for someone with a calm and confident leadership style. In your application, give us a glimpse of how you mentor and develop teams. Share stories that demonstrate your hands-on approach and ability to foster collaboration.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chiltern Recruitment
✨Know Your Numbers
As a Commercial & Operations Director, you'll need to demonstrate your understanding of P&L management. Brush up on your financial metrics and be ready to discuss how you've impacted profitability in previous roles. Bring specific examples that showcase your ability to drive commercial performance.
✨Showcase Your Leadership Style
This role requires a calm and confident leadership approach. Prepare to share stories about how you've mentored and developed teams in the past. Highlight instances where your leadership has fostered collaboration and high performance within your team.
✨Be Data-Driven
Familiarity with KPIs and CRM systems is crucial. Come prepared to discuss how you've used data to drive performance improvements. If you have experience with Zoho CRM or similar tools, be ready to explain how you've enhanced reporting and process flows to achieve better results.
✨Understand the Business Landscape
Research the company and its competitive environment. Be prepared to discuss how you can identify operational inefficiencies and implement scalable processes. Show that you understand the challenges they face and how your experience aligns with their growth objectives.