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- Tasks: Manage debt recovery, resolve invoice queries, and maintain customer records.
- Company: Join a well-established company with a strong reputation in the industry.
- Benefits: Enjoy a full-time role with a structured work schedule and a supportive team environment.
- Why this job: This role offers a chance to develop your skills in finance while building relationships with customers.
- Qualifications: You need 2 years of credit control experience and strong Microsoft Office skills.
- Other info: Own transport is essential for this position.
We have a fantastic opportunity for an experienced full time Credit Controller to join our well established client. The successful candidate will ideally have at least 2 years experience working in a similar role, have an excellent eye for detail and a proactive approach to query resolution.
The key responsibilities will include:
- Timely recovery of all outstanding debt
- Processing payment invoice query resolution
- Monthly reporting and updating Customer records
Working Hours: 8.00am - 5.00pm (1 hour lunch break)
Job Duties:
- Debt Recovery
- Invoice / Query resolution
- Reconciliation of Customer Accounts
- Monthly/aged debt reporting
- Processing payments
- Develop and maintain good relationships with Customers
- Ad hoc Administration
Skills:
- 2 years previous Credit Control experience
- Strong Microsoft Office skills (Inc Excel)
- Excellent eye for detail
- Organised
- Proactive approach to problem solving
- Ability to maintain good Customer relations
- Excellent communication skills
- Own transport essential
Credit Controller employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with common debt recovery techniques and best practices. This will not only help you in interviews but also demonstrate your proactive approach to query resolution, which is a key requirement for the role.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially functions related to data analysis and reporting. Being able to showcase your proficiency in Excel during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer queries in the past. Highlighting your communication skills and ability to maintain good customer relations will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research the company’s values and culture. Understanding their approach to customer relationships can help you tailor your responses in interviews and show that you're aligned with their ethos.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control. Emphasise your 2 years of experience, detailing specific achievements in debt recovery and query resolution.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach to problem-solving and your excellent eye for detail. Mention how you can contribute to maintaining good customer relations and your familiarity with Microsoft Office, especially Excel.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your organisational abilities, communication skills, and any experience with monthly reporting or reconciliation of customer accounts.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application reflects your attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Chiltern Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience in credit control. Be prepared to discuss specific examples of how you've successfully managed debt recovery and resolved invoice queries in your past roles.
✨Demonstrate Attention to Detail
Since the role requires an excellent eye for detail, be ready to provide examples of how your attention to detail has positively impacted your work. This could include instances where you identified discrepancies or improved processes.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to resolve customer issues or manage difficult situations, and explain your approach and the outcomes.
✨Emphasise Communication Skills
Good communication is key in this role. Be prepared to discuss how you build and maintain relationships with customers, and provide examples of how effective communication has helped you in your previous positions.
