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- Tasks: Lead commercial performance and operational structure in a growing business.
- Company: Established specialist solutions provider with a central London presence.
- Benefits: Competitive salary, pension scheme, annual leave, and professional development opportunities.
- Why this job: Take ownership of key functions and make a real impact on business growth.
- Qualifications: Proven experience in senior management, strong sales leadership, and CRM expertise.
- Other info: Supportive environment with opportunities for mentorship and team development.
The predicted salary is between 80000 - 100000 £ per year.
Our client, a well-established specialist solutions provider based in Beaconsfield with a central London presence, is seeking a Commercial & Operations Director to join their senior leadership team. This is a full-time, permanent, office-based role offering the opportunity to take ownership of commercial performance, operational structure and team leadership within a growing business. Working closely with the CEO, the successful candidate will take ownership of key commercial and operational functions, bringing greater structure, visibility and accountability. This role combines strategic oversight with hands-on leadership, including full P&L responsibility.
Key Duties:
- Partner with the CEO and senior leadership team to drive performance and deliver strategic objectives
- Take ownership of commercial and operational responsibilities, including full P&L accountability
- Establish, monitor and refine KPIs to drive performance, accountability and team alignment
- Oversee CRM usage, ensuring accurate sales tracking, strong data discipline and reporting consistency
- Produce commercial reports, dashboards and actionable insights for senior leadership
- Analyse pipeline performance, conversion rates, drop-off points and sales trends to identify improvements
- Lead CRM improvements, including data accuracy, reporting quality, process flow and pipeline visibility
- Manage and review CRM data to ensure reporting remains accurate, relevant and commercially useful
- Identify operational inefficiencies and implement scalable processes to improve structure and efficiency
- Enhance workflows, collaboration and overall business visibility across teams
- Support day-to-day operations, ensuring clear responsibilities, accountability and effective execution
- Mentor and develop team members, fostering a high-performing and collaborative environment
- Provide leadership and support to management, including working closely with the Operations Manager
Key Requirements:
- Proven experience in a senior commercial, operational or general management role
- Strong sales leadership background with responsibility for commercial performance
- Experience managing P&L and understanding impact on profitability
- Experience working closely with CEOs and senior leadership teams
- Ability to establish KPIs and use data to drive performance and accountability
- Strong CRM experience, including managing data, reporting, dashboards and process improvement
- Familiarity with Zoho CRM or similar systems, including pipeline analysis and drop-off identification
- Ability to produce clear reports, insights and commercial recommendations
- Strong organisational and process improvement capability
- Experience leading, mentoring and developing teams
- Calm, confident and hands-on leadership style
- Comfortable in an office-based, team-focused environment
Desirable:
- Experience in a similar commercial or competitive environment
- Background in an SME or high-growth business
- Experience improving reporting, processes and operational structure during growth
- Cross-functional leadership across sales and operations
Benefits:
- Competitive salary (dependent on experience)
- Company pension scheme
- Annual leave plus bank holidays
- Professional development and progression opportunities
- Supportive and collaborative working environment
Commercial & Operations Director in Beaconsfield employer: Chiltern Recruitment
Contact Detail:
Chiltern Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial & Operations Director in Beaconsfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This way, we can tailor our responses to show how we can drive performance and deliver strategic objectives.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. We want to showcase our leadership style and ability to enhance workflows effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Let’s remind them of our strong sales leadership background and how we can contribute to their growth.
We think you need these skills to ace Commercial & Operations Director in Beaconsfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial & Operations Director. Highlight your experience in commercial performance and operational leadership, and don’t forget to mention any P&L responsibilities you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your strategic oversight experience and how you’ve driven performance in previous roles.
Showcase Your Data Skills: Since this role involves KPIs and CRM management, be sure to include examples of how you've used data to drive performance. Mention any specific tools or systems you've worked with, like Zoho CRM.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Chiltern Recruitment
✨Know Your Numbers
As a Commercial & Operations Director, you'll need to demonstrate your understanding of P&L management. Brush up on your financial metrics and be ready to discuss how you've driven profitability in previous roles. Bring specific examples of KPIs you've established and how they impacted performance.
✨Showcase Your Leadership Style
This role requires a calm and confident leadership approach. Prepare to share stories that highlight your mentoring and team development skills. Think about times when you fostered collaboration and high performance within your teams, and be ready to discuss the outcomes.
✨Be Data-Driven
With a strong focus on CRM and data analysis, it's crucial to show your familiarity with these tools. Be prepared to talk about your experience with Zoho CRM or similar systems, and how you've used data to identify trends and improve processes. Bring examples of reports or dashboards you've created.
✨Align with Strategic Objectives
The role involves partnering closely with the CEO and senior leadership. Research the company's strategic goals and think about how your experience aligns with them. Be ready to discuss how you can contribute to driving performance and achieving these objectives through operational improvements.