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For Companies At a Glance
- Tasks: Support sales operations, manage customer interactions, and streamline processes.
- Company: Join a well-established provider of bespoke business solutions in High Wycombe.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values exceptional customer service and operational excellence.
- Qualifications: Detail-oriented individuals with strong communication skills are encouraged to apply.
- Other info: Collaboration across departments is key to success in this role.
The predicted salary is between 24000 - 36000 £ per year.
Are you a detail-oriented professional with a passion for delivering exceptional customer service? A well-established provider of bespoke business solutions in High Wycombe is seeking a proactive Sales Support Coordinator to join their dynamic team. This role is key in supporting sales operations and ensuring an outstanding customer experience. The Role: As a Sales Support Coordinator, you will help streamline sales processes, manage customer interactions, and ensure that customer orders and enquiries are handled efficiently. This position requires collaboration across departments to uphold high standards of service and operational excellence. Key Responsibilities: Customer Support: Handle inbound calls and emails, resolving customer enquiries and processing orders promptly. Order Management: Accurately process standard, forward, and call-off orders while maintaining meticulous records. Sales Assistance: Support account managers by preparing quotations, conducting follow-ups, and coordinating with suppliers. Logistics Coordination: Oversee outbound shipments, ensure customs documentation compliance, and manage transport logistics to optimise costs. Reporting and Analysis: Generate reports on sales metrics and order performance using Power BI. Compliance and Document…
Sales Support Administrator employer: Chiltern Recruitment Ltd
Contact Detail:
Chiltern Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the sales processes and customer service best practices. Understanding how to streamline these processes will show your proactive approach during the interview.
✨Tip Number 2
Brush up on your Power BI skills, as reporting and analysis are key components of this role. Being able to demonstrate your ability to generate insightful reports can set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have in logistics coordination or order management. Sharing specific examples of how you've optimized costs or improved efficiency will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss how you handle customer interactions, especially challenging ones. Showcasing your problem-solving skills and commitment to exceptional customer service will be crucial in this role.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales support. Use specific examples that demonstrate your attention to detail and ability to manage customer interactions effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention how your skills align with the responsibilities of the Sales Support Coordinator role, particularly in order management and logistics coordination.
Highlight Technical Skills: Since the role involves generating reports using Power BI, be sure to mention any experience you have with data analysis tools or reporting software. This will show that you are equipped to handle the analytical aspects of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Chiltern Recruitment Ltd
✨Show Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Attention to Detail
This position requires meticulous record-keeping and order management. During the interview, mention instances where your attention to detail made a significant difference in your work. You could discuss how you ensured accuracy in processing orders or managing customer data.
✨Familiarize Yourself with Sales Processes
Understanding sales operations is crucial for this role. Research common sales processes and be ready to discuss how you can contribute to streamlining these processes. Mention any relevant experience you have in supporting sales teams or managing logistics.
✨Prepare for Reporting Questions
Since the role involves generating reports on sales metrics, brush up on your skills with tools like Power BI. Be ready to discuss any experience you have with data analysis and reporting, and how you can use these skills to provide valuable insights to the team.
