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- Tasks: Support claims teams by managing data and producing insightful reports.
- Company: Join a leading provider of specialised insurance solutions in London.
- Benefits: Enjoy flexible hybrid working, competitive salary, and professional development opportunities.
- Why this job: Be part of a collaborative culture that values data-driven decisions and strategic insights.
- Qualifications: 3+ years in operations or management information; strong analytical skills and proficiency in SQL and Power BI.
- Other info: Ideal for those passionate about data analysis in the insurance sector.
The predicted salary is between 36000 - 60000 £ per year.
A prominent provider of specialised insurance solutions is seeking a Claims Operations & Management Information Technician to join their London-based Program Management division. This role is integral in supporting both US and European Claims teams by ensuring effective oversight of third-party administrators (TPAs), delivering accurate claims data, and producing insightful management information to inform strategic decisions.
The successful candidate will leverage strong data and analytical skills, utilising tools such as SQL and Power BI to interpret cloud-based claims data and enhance operational performance across multiple regions.
Key Responsibilities:- Ensure the accuracy and quality of monthly claims bordereaux through automated cloud validation and manual Excel-based checks.
- Monitor claims projections, payments, and float amounts, collaborating with Finance for account reconciliations as needed.
- Compile and generate KPIs and management information reports for ongoing claims performance monitoring.
- Design and maintain bordereaux templates, contributing to specification development.
- Assist in the preparation of regular regulatory returns and support internal/external audit processes.
- Utilise SQL and Power BI to analyse and report on data from cloud platforms.
- Collaborate with US and European Claims teams to understand their management information needs, prioritising development and communicating progress.
- Participate in operational projects and foster effective relationships across the organisation.
- Ensure compliance with relevant regulatory obligations, including sanctions, financial crime, and consumer duty principles.
- Minimum of 3 years’ experience in operations or management information, preferably within a regulated or insurance-related environment.
- Strong analytical skills with the ability to interpret complex data and identify anomalies.
- Proficiency in Microsoft Excel, with working knowledge of Word, PowerPoint, and VBA.
- Experience using SQL and Power BI or similar data analytics tools.
- Excellent planning, organisational, and communication skills.
- Ability to work independently under tight deadlines.
- Degree educated or equivalent industry experience.
- Previous exposure to claims handling or insurance operations is advantageous.
- A collaborative and forward-thinking working culture.
- Flexible hybrid working arrangements from a central London location.
- Opportunities for professional development within a growing international business.
- Competitive salary and benefits package.
Management information Analyst employer: Chiltern Recruitment Ltd
Contact Detail:
Chiltern Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management information Analyst
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as SQL and Power BI. Consider taking online courses or tutorials to enhance your skills in these areas, as demonstrating proficiency can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the insurance and claims management sectors. Attend industry events or join relevant online forums to connect with individuals who may provide insights into the role and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Research the company’s recent projects and initiatives related to claims operations. Being knowledgeable about their current focus will allow you to tailor your conversations during interviews and demonstrate your genuine interest in contributing to their goals.
✨Tip Number 4
Prepare to discuss your previous experience in operations or management information, particularly in regulated environments. Be ready to share specific examples of how you've used data analysis to drive decisions or improve processes, as this will highlight your suitability for the role.
We think you need these skills to ace Management information Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations or management information, especially within regulated or insurance-related environments. Emphasise your analytical skills and proficiency with SQL and Power BI.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the role and how your background aligns with the job requirements. Mention specific experiences that demonstrate your ability to interpret complex data and produce insightful reports.
Showcase Technical Skills: Clearly outline your technical skills, particularly your experience with SQL, Power BI, and Excel. Provide examples of how you've used these tools to enhance operational performance or generate management information in previous roles.
Highlight Collaboration Experience: Since the role involves working with US and European Claims teams, mention any past experiences where you successfully collaborated across teams or departments. This will show your ability to communicate effectively and understand diverse management information needs.
How to prepare for a job interview at Chiltern Recruitment Ltd
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis, particularly using SQL and Power BI. Bring examples of how you've interpreted complex data sets in previous roles, as this will demonstrate your capability to handle the responsibilities of the position.
✨Understand the Insurance Landscape
Familiarise yourself with the insurance industry, especially claims operations. Knowing the key challenges and trends can help you engage in meaningful discussions during the interview, showing that you're not just qualified but also genuinely interested in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've had to ensure data accuracy or manage tight deadlines, as these are crucial aspects of the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Collaboration Skills
Since the role involves working with both US and European teams, be ready to discuss your experience in collaborative environments. Highlight instances where you've successfully communicated across teams or departments to achieve a common goal.
