At a Glance
- Tasks: Build strong relationships and drive IT initiatives that deliver real business value.
- Company: Dynamic organisation with a focus on innovation and collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a forward-thinking team in a fast-paced environment with excellent career prospects.
- Why this job: Be the bridge between IT and business, making a tangible impact every day.
- Qualifications: Experience in IT roles with strong communication and stakeholder management skills.
Role: IT Business Relationship Manager
Contract Type: Permanent
Location: London Marylebone, Aylesbury or Banbury / Hybrid Working – you should be comfortable working in a Chiltern location 3 days a week.
Salary: Up to £67,925 per annum
Job Purpose
The IT Business Relationship Manager (BRM) acts as the strategic interface between IT and the business units, fostering strong partnerships and ensuring IT services align with organizational goals. The BRM is responsible for understanding business needs, driving demand management, and enabling the delivery of value through technology.
Key Accountabilities:
- Build and maintain strong relationships with business leaders to understand their strategic direction, challenges, and opportunities.
- Act as a trusted advisor and single point of contact for IT-related matters within designated business units.
- Collaborate with business stakeholders to identify and prioritise IT initiatives that deliver tangible business value.
- Translate business needs into IT requirements, ensuring these are communicated clearly to IT teams.
- Work with IT delivery teams to oversee project execution, ensuring solutions meet business expectations.
- Develop and maintain a business capability roadmap in alignment with IT strategy and enterprise architecture.
- Facilitate demand management, helping the business articulate new ideas and assess them for feasibility and impact.
- Support change management activities by ensuring business readiness and user adoption of IT solutions.
- Track and report on the performance of IT services and projects to business stakeholders.
- Proactively identify opportunities for innovation and continuous improvement.
Personal Specification
Essential:
- Proven experience in a BRM, PM, BA, IT Business Partner, or similar role.
- Strong stakeholder management and communication skills, with the ability to influence at all levels.
- Deep understanding of business processes and how technology can drive business success.
- Experience in delivering IT services or projects in a complex environment.
- Ability to translate business requirements into technical language and vice versa.
- Familiarity with IT service management (ITSM) and project management methodologies.
Desirable:
- BRMP® or CBRM® certification.
- Experience with Agile or hybrid delivery models.
- Sector-specific knowledge of the rail industry.
Key Attributes:
- Strategic thinker with a customer-centric mindset.
- Proactive and solution-oriented.
- Excellent interpersonal and negotiation skills.
- Ability to manage multiple priorities and work under pressure.
- High emotional intelligence and diplomacy.
Technology Business Partner employer: Chiltern Railways
As a Technology Business Partner at our company, you will thrive in a dynamic and supportive work environment that values innovation and collaboration. With hybrid working options and a focus on employee growth, we offer competitive salaries and opportunities to develop your skills while making a meaningful impact on the business. Join us in our Chiltern locations, where you can build strong relationships and drive technology initiatives that align with our strategic goals.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Business Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Technology Business Partner role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their strategic goals and think about how you can align IT services with their needs. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your communication skills! As a BRM, you’ll need to translate business needs into tech speak and vice versa. Role-play with a friend or use mock interviews to get comfortable with articulating your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, it shows you’re genuinely interested in joining our team. Let’s make it happen together!
We think you need these skills to ace Technology Business Partner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Business Relationship Manager. Highlight your experience in stakeholder management and how you've successfully aligned IT services with business goals. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong relationships in previous roles and how you’ve driven demand management. Let your personality come through!
Showcase Your Communication Skills:As a BRM, communication is key! In your application, demonstrate your ability to translate complex IT concepts into simple language. We love candidates who can bridge the gap between tech and business, so don’t hold back on showcasing this skill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Chiltern Railways
✨Know Your Business Inside Out
Before the interview, dive deep into the company’s business model and recent projects. Understand their strategic direction and how technology plays a role in achieving their goals. This will help you demonstrate your ability to align IT services with their needs.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully built relationships with business leaders in the past. Highlight your communication skills and how you've influenced decisions at various levels. This is crucial for a role that requires acting as a trusted advisor.
✨Translate Tech Speak to Business Speak
Practice explaining complex IT concepts in simple terms. Be ready to discuss how you've previously translated business requirements into technical specifications. This skill is vital for ensuring clear communication between IT teams and business units.
✨Demonstrate Your Proactive Approach
Think of instances where you've identified opportunities for innovation or improvement. Share how you facilitated change management and ensured user adoption of IT solutions. Showing your proactive mindset will resonate well with the interviewers.
