Chiltern Railways is seeking a Customer Experience Manager at London Marylebone to lead our people in delivering a world-class journey from arrival to departure. You will coach and empower teams, uphold safety and presentation standards, and ensure every customer receives a safe, enjoyable, and seamless experience.
This fixed-term role includes inspirational leadership, a focus on engagement, and delivering exceptional customer outcomes for our passengers.
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Station Customer Experience Leader employer: Chiltern Railways
Chiltern Railways is an exceptional employer located in Bletchley, offering a dynamic work environment where innovation and teamwork thrive. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to meaningful projects that enhance customer experiences. With a strong commitment to employee well-being and a culture that values collaboration, Chiltern Railways stands out as a rewarding place to build a career in the rail industry.
