CrossCountry is seeking a Retail Service Manager to lead onboard catering service on our Bristol trains. You will welcome passengers, operate trolley service or On Board Shop, and ensure a high standard of service in Standard Class and First Class.
You will need excellent people skills, a customer-service mindset, and the ability to work early mornings, evenings, weekends and bank holidays. Training provided at Derby Customer Service Centre.
Rail Service Manager β Onboard Retail Leader employer: Chiltern Railways
Chiltern Railways is an exceptional employer located in Bletchley, offering a dynamic work environment where innovation and teamwork thrive. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to meaningful projects that enhance customer experiences. With a strong commitment to employee well-being and a culture that values collaboration, Chiltern Railways stands out as a rewarding place to build a career in the rail industry.