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- Tasks: Create engaging content and manage internal communications to inspire and connect colleagues.
- Company: Join a leading railway company focused on people and collaboration.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact by shaping storytelling and driving engagement across the organisation.
- Qualifications: Strong communication skills and at least three years of internal communications experience.
- Other info: Fast-paced role with opportunities to work with diverse teams and develop creative campaigns.
The predicted salary is between 30000 - 48000 £ per year.
Are you ready to help connect our people as powerfully as our trains connect our customers? We're looking for a dynamic internal communications professional to help shape our storytelling, strengthen our channels and inspire colleagues across our operational and office-based teams. In this vital role, you'll play a key part in crafting clear, honest and impactful messages that build trust, drive engagement and support a railway that puts people at its heart. If you thrive in a fast‐paced environment, enjoy collaborating with people at all levels, and have a flair for creating compelling content across multiple platforms, we'd love to hear from you.
These are the core components of your job:
- Support the Engagement and Internal Communications Manager in shaping the internal communications strategy and its delivery.
- Manage and develop the internal communications channel infrastructure.
- Ensure communication is relevant, open, honest, timely and informative, and garners trust and engagement.
Key Accountabilities:
- Create engaging content suitable for Chiltern's internal communications channels that supports the business' objectives. This includes:
- Writing, editing and posting intranet news stories and updates
- Writing, editing and issuing regular email newsletters
- Managing the design elements of email templates
- Managing news noticeboards
- Creating and editing video content
Person Specification:
This is what you will bring to the role:
- Excellent written and verbal communications skills, with a high level of accuracy and attention to detail.
- Highly organised with strong time management ability.
- Minimum of three years' experience of internal communications, engagement events and project management.
- Experience of employee communications platforms, along with solid skills in standard Microsoft Office 365 applications
- Experience with video creation and editing
- Confidence in dealing with uncertainty and ambiguity in a constantly changing and challenging environment.
- A 'can do' approach to problem solving, including consulting with appropriate stakeholders to achieve relevant outcomes and knowing when to elevate for advice.
- Ability to build in-depth understanding of complex issues and communicate these effectively.
- Proven ability to manage own work whilst working as part of a team.
- Comfortable working with all levels across the organisation.
Internal Communications Executive in London employer: Chiltern Railways
Contact Detail:
Chiltern Railways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Executive in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and the company culture. This not only gives you insider info but also shows your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by practising common questions and crafting your own stories that highlight your skills. We all know storytelling is key, so make sure you can share how your past experiences align with the internal communications role.
✨Tip Number 3
Show off your creativity! Bring examples of your previous work, like newsletters or video content, to the interview. This will demonstrate your ability to create engaging content and give the hiring team a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Internal Communications Executive in London
Some tips for your application 🫡
Show Your Storytelling Skills: As an Internal Communications Executive, storytelling is key! Make sure your application showcases your ability to craft clear and engaging narratives. Use examples from your past experiences where you’ve successfully communicated complex ideas in a relatable way.
Tailor Your Content: We want to see that you understand our tone of voice and the importance of plain English. Customise your CV and cover letter to reflect the style and values mentioned in the job description. This shows us you’re not just sending a generic application!
Highlight Your Collaboration Skills: This role involves working with various teams, so let us know about your experience collaborating with different stakeholders. Share specific instances where you’ve worked together to achieve a common goal, especially in fast-paced environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Chiltern Railways
✨Know Your Audience
Before the interview, take some time to research the company culture and the specific teams you'll be working with. Understanding their values and communication style will help you tailor your responses and show that you're a great fit for their internal communications needs.
✨Showcase Your Content Skills
Prepare examples of your previous work in internal communications, such as newsletters, intranet articles, or video content. Be ready to discuss how you crafted these pieces to engage different audiences and support business objectives, as this role heavily relies on compelling storytelling.
✨Demonstrate Your Organisational Skills
Since the job requires strong time management and organisation, think of specific instances where you've successfully managed multiple projects or deadlines. Share how you prioritised tasks and ensured timely delivery of communications, which is crucial in a fast-paced environment.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the current internal communications strategy or how they measure engagement. It shows your genuine interest in the role and helps you understand how you can contribute effectively.