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- Tasks: Build strong relationships and align IT services with business goals.
- Company: Dynamic organisation in the heart of London with a hybrid working model.
- Benefits: Competitive salary up to £67,925, flexible working, and career development opportunities.
- Why this job: Be the bridge between IT and business, driving innovation and value.
- Qualifications: Experience in BRM or similar roles, strong communication skills, and tech-savvy.
- Other info: Join a proactive team focused on continuous improvement and strategic growth.
The predicted salary is between 48000 - 76000 £ per year.
Role: IT Business Relationship Manager Contract Type: Permanent Location: London Marylebone, Aylesbury or Banbury / Hybrid Working – you should be comfortable working in a Chiltern location 3 days a week. Salary: Up to £67,925 per annum Job Purpose The IT Business Relationship Manager (BRM) acts as the strategic interface between IT and the business units, fostering strong partnerships and ensuring IT services align with organizational goals. The BRM is responsible for understanding business needs, driving demand management, and enabling the delivery of value through technology. Key Accountabilities: * Build and maintain strong relationships with business leaders to understand their strategic direction, challenges, and opportunities. * Act as a trusted advisor and single point of contact for IT-related matters within designated business units. * Collaborate with business stakeholders to identify and prioritise IT initiatives that deliver tangible business value. * Translate business needs into IT requirements, ensuring these are communicated clearly to IT teams. * Work with IT delivery teams to oversee project execution, ensuring solutions meet business expectations. * Develop and maintain a business capability roadmap in alignment with IT strategy and enterprise architecture. * Facilitate demand management, helping the business articulate new ideas and assess them for feasibility and impact. * Support change management activities by ensuring business readiness and user adoption of IT solutions. * Track and report on the performance of IT services and projects to business stakeholders. * Proactively identify opportunities for innovation and continuous improvement. Personal Specification: Essential: * Proven experience in a BRM, PM, BA, IT Business Partner, or similar role. * Strong stakeholder management and communication skills, with the ability to influence at all levels. * Deep understanding of business processes and how technology can drive business success. * Experience in delivering IT services or projects in a complex environment. * Ability to translate business requirements into technical language and vice versa. * Familiarity with IT service management (ITSM) and project management methodologies. Desirable: * BRMP® or CBRM® certification. * Experience with Agile or hybrid delivery models. * Sector-specific knowledge of the rail industry Key Attributes: * Strategic thinker with a customer-centric mindset. * Proactive and solution-oriented. * Excellent interpersonal and negotiation skills. * Ability to manage multiple priorities and work under pressure. * High emotional intelligence and diplomacy
IT Business Relationship Manager employer: Chiltern Railways
Contact Detail:
Chiltern Railways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their business goals and think about how your skills as an IT Business Relationship Manager can help them achieve those. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role. Focus on your ability to build relationships and deliver value through technology – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace IT Business Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Business Relationship Manager. Highlight your experience in stakeholder management and how you've successfully aligned IT services with business goals. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong relationships in previous roles and how you’ve driven IT initiatives that delivered real business value.
Showcase Your Communication Skills: As a BRM, communication is key! In your application, demonstrate your ability to translate complex IT concepts into simple terms. We love seeing candidates who can bridge the gap between tech and business, so don’t hold back on showcasing this skill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to StudySmarter!
How to prepare for a job interview at Chiltern Railways
✨Know Your Business Inside Out
Before the interview, dive deep into understanding the company’s business model and how IT plays a role in their success. Familiarise yourself with their strategic goals and challenges, so you can demonstrate how your experience aligns with their needs.
✨Showcase Your Relationship-Building Skills
As an IT Business Relationship Manager, your ability to build strong partnerships is key. Prepare examples of how you've successfully managed stakeholder relationships in the past, highlighting your communication and negotiation skills.
✨Translate Tech Speak to Business Needs
Be ready to discuss how you can bridge the gap between IT and business. Practice explaining complex IT concepts in simple terms, as this will show your ability to communicate effectively with non-technical stakeholders.
✨Demonstrate Your Strategic Thinking
Think about how you can contribute to the company's long-term goals. Prepare to discuss your approach to demand management and how you’ve previously identified opportunities for innovation and improvement in IT services.
