At a Glance
- Tasks: Lead and assess the competency of Contingent Train Managers to ensure safety and performance.
- Company: Join a leading rail company focused on operational excellence and customer service.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive and innovative team.
- Why this job: Make a real impact in the rail industry while developing your leadership skills.
- Qualifications: 2+ years as a Train Manager with strong management and communication skills.
Role: Train Manager Competency Assessor
Location: Banbury
Contract Type: Fixed Term Contract (12 months)
Salary: Up to £48,000 per annum
Purpose of the role
To ensure operational and health and safety requirements are delivered, leading the competency, performance, and customer service activities for Contingent Train Managers. You will have accountability for people management, team welfare and leading competency delivery for our Contingent Train Managers in line with the company’s competence management system.
This includes:
- Operational competency and safety of Contingent Train Managers through planning, managing, and undertaking all assessment activities for Contingent Train Managers
- Investigating incidents where required in line with company standards
- Developing and undertaking safety briefings and training where required
- Planning and managing availability of Contingent Train Managers
- Developing, producing, and presenting reports to the wider business around Contingent Train Manager competency
Applying a flexible approach, you will lead and manage the Contingent Train Manager team to deliver operational safety and an exceptional customer experience.
Key Accountabilities
- Responsible for the day to day management and planning of all Contingent Train Manager activity
- Responsible for ensuring that all Contingent Train Managers trained to perform operational roles are competent, with appropriate traction and route knowledge where applicable
- Ensure that security requirements are met with regards to Contingent Train Manager activity
- Undertake incident investigations as required for Contingent Train Managers
- Compile, collate and present reports as required
- Regularly monitor compliance with operational and accountancy standards
- Effective liaison with Chiltern Railways operational department to ensure delivery of agreed standards of operation
- Plan and deliver regular update briefings for Contingent Train Managers
- Ensure rostering of Contingent Train Managers is within fatigue management requirements and competency thresholds
- Manage CTM resourcing levels in line with business requirements
- To assist and support with the performance, welfare and development of Contingent Train Managers
- Assist as directed where reasonable and safe to do
Person Specification
Essential Skills
- Train Manager/Guard competence with a minimum of 2 years’ experience
- Experience of managing within an operational, customer focused environment
- Experience of assessing and developing staff through coaching and engagement
- Experience of delivering core KPI targets
- Good communicating and interpersonal skills
- Able to assess different situations and act accordingly
- Good Problem-Solving Skills
- Able to work in a calm and efficient manner under pressure
- Passionate about providing good customer service
- Flexible approach to working conditions
- Able to manage conflict and contentious issues
- To be able to interpret health and safety processes effectively
- Ability to think of innovative solutions
- Proactive and responsive to constant change
- Demonstrate high standards of behaviour and attitude
- Self-motivated and enthusiastic worker
- Motivated to accept and comply with high standards and instructions
- To be smart and presentable always
- Adhere to Company Policies and Procedures
Desirable Skills
- Recognised Management Qualification
- A1 Assessor Qualifications
- Experience of managing large numbers of people
- A good understanding of Railway operations
- Understanding of Rail Geography
Train Manager Competency Assessor in Banbury employer: Chiltern Railways
Chiltern Railways is an excellent employer, offering a dynamic work environment in Banbury where innovation and continuous improvement are at the forefront of our operations. We provide our employees with robust growth opportunities, a supportive culture that values collaboration, and competitive benefits, making it a rewarding place to develop your career in railway performance management.
StudySmarter Expert Advice🤫
We think this is how you could land Train Manager Competency Assessor in Banbury
✨Get Your Hands Dirty
In transportation and logistics, hands-on experience is golden. If you're looking for a temporary position, don't just sit back; consider volunteering at local logistics companies or joining community transport initiatives. It’s a great way to gain industry insight and showcase your commitment!
✨Tap into Seasonal Hiring
Temporary roles in logistics often peak during busy seasons, like holidays or sales events. Keep an eye out for those hiring windows and brush up on your local networks. Joining industry groups on social media or attending local job fairs can be your golden ticket to snagging a role!
✨Show You’re Flexibly Awesome
Temporary roles often require quick adaptability, so make sure you highlight your flexibility and problem-solving skills in every discussion. When chatting with recruiters or at interviews, be ready to give examples of how you’ve quickly adjusted in past roles—this will help you stand out among other candidates.
✨Hit Us Up Directly!
Don't forget to apply through our website directly to see the freshest temporary opportunities available at Chiltern Railways! It’s always a good idea to follow up after submitting your application, just to show you’re keen on joining the team.
We think you need these skills to ace Train Manager Competency Assessor in Banbury
Some tips for your application 🫡
Highlight Relevant Experience:When applying for a temporary role in transportation and logistics, it’s crucial to emphasise any previous experience in this field. Whether you've worked as a warehouse operative or in a delivery role, make sure you showcase those skills and experiences that will help you hit the ground running right away!
Focus on Flexibility and Availability:Since this is a temporary position, your availability and flexibility are key. In your cover letter, be clear about when you can start and any scheduling flexibility you might have. Employers love candidates who can jump in without a hitch, so show off that readiness!
Include Relevant Certifications:If you have any certificates related to logistics, like forklift licenses or health and safety training, don’t leave them out! These certifications can give you an edge, showing that you’re not just capable but also qualified for the job. Mention these in your CV to catch the hiring manager’s eye!
Tailor Your CV to Logistics Jargon:When crafting your CV, use industry-specific terms and jargon that reflect your understanding of transportation and logistics. Whether it’s ‘supply chain management’ or ‘route optimisation’, sprinkle these phrases throughout your CV and cover letter. This shows that you’re not just applying at random, but that you know the industry well!
How to prepare for a job interview at Chiltern Railways
✨Show Off Your Problem-Solving Skills
In the transportation and logistics field, demonstrating your knack for problem-solving can really set you apart. Be ready to talk about specific challenges you’ve faced in past roles or during your studies, especially those involving route planning or supply chain issues, and how you tackled them.
✨Get Familiar with Key Tools
This role will likely involve using industry-specific tools like SAP or Microsoft Excel for logistics management. Brush up on these tools before your interview and be ready to discuss how you've used them in the past – or how you'd approach using them if you're not familiar yet!
✨Highlight Your Adaptability
Since this position is temporary, companies are keen on finding someone who can hit the ground running. Share examples from previous roles or projects where you quickly adapted to new processes or worked under tight deadlines to show that you can thrive in a dynamic environment.
✨Understand Key Regulations
In the transportation and logistics sector, regulations play a huge role. Familiarising yourself with relevant laws and compliance standards can give you an edge. If you can drop in some specifics about how these impact logistics operations, it’ll show you're serious about the industry and that you can handle the responsibilities of the role with confidence.
