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- Tasks: Provide technical support for mechanical products and assist the sales team.
- Company: Join a multinational engineering company with diverse sectors.
- Benefits: Attractive salary, excellent pension, private health cover, and 25 days holiday.
- Why this job: Make an impact in various industries while developing your engineering skills.
- Qualifications: Degree or HNC/HND in Mechanical Engineering; strong communication and problem-solving skills.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 28800 - 48000 £ per year.
An amazing opportunity for an engineer or candidate with some mechanical and a little electrical engineering understanding, to provide support to customers and the sales force team for technical matters, join a multinational engineering company, covering many sectors including automotive, aerospace, space, scientific, pharmaceutical, electronics, renewable energy, and food processing. This Technical support role will cover a mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of the company's products. Supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products although the electrical/electronic interaction is becoming increasingly common.
Benefits:
- Salary Attractive!!!! - depending on experience
- Superb career and technical progression available
- Subsidised canteen
- Free lunches
- Excellent Pension
- Private Health Cover
- 25 days holiday
- Company Bonus
- Relocation package available where appropriate
Key Responsibilities:
- Support for customer questions via phone and e-mail
- Process requests for special products and variations
- Analyse, check and report writing on customer product returns
- New product development proposal activity
- Market and competitor product analysis & understanding
- Supporting sales force with customer visits and application development
- Product management including training, new product introduction and supersession of discontinued product ranges
Essential Education, Skills and Experience:
- Degree, HNC or HND in Mechanical Engineering or related discipline
- Able to communicate proficiently via telephone and email with both internal and external customers
- A methodical problem solver who is logical, organised and able to keep clear comprehensive records
- Ability to clearly and effectively present technical subjects, face-to-face and via webinar
- Experience working within an Engineering environment
- Hands-on testing and diagnostic experience
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
Desirable Experience:
- Hands-on testing and diagnostic experience
- Experience with a Special purpose equipment designer or manufacturer
- Pneumatic or hydraulic systems or system design experience
- Previous experience or working within a Technical Sales Support or applications role
Interested? Please apply now and we will be happy to recommend you.
Technical Support Engineer (Mechanical) in Milton Keynes employer: Chiltern Park Recruitment
Contact Detail:
Chiltern Park Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer (Mechanical) in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their products, especially in pneumatics and actuators, so you can chat confidently about how you can support their sales team. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and the sales force, being able to explain technical stuff clearly is key. Try role-playing with a friend or family member to get comfortable with presenting your ideas.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled tricky issues. Be ready to share these stories during interviews to demonstrate your methodical approach and logical thinking.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way for us to see your application and get you in front of the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Technical Support Engineer (Mechanical) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical engineering skills and any relevant experience. We want to see how your background fits with the technical support role, so don’t be shy about showcasing your hands-on testing and diagnostic experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills can support our customers and sales team. We love seeing genuine enthusiasm for the position!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your communication skills in your application. Whether it's through clear writing or examples of past experiences, we want to know you can effectively engage with both internal and external customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Chiltern Park Recruitment
✨Know Your Stuff
Make sure you brush up on your mechanical engineering knowledge, especially around pneumatics, actuators, and vacuums. Familiarise yourself with the company's product range and be ready to discuss how your skills can support their sales growth.
✨Practice Your Communication Skills
Since you'll be communicating with customers and the sales team, practice explaining technical concepts in simple terms. Consider doing mock interviews or presenting to friends to build your confidence in conveying complex information clearly.
✨Show Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved technical problems. Be ready to walk through your thought process and how you approached each challenge, as this will demonstrate your methodical and logical approach.
✨Be Ready for Questions on Market Awareness
Research the industry sectors the company operates in, such as automotive and aerospace. Be prepared to discuss market trends and competitor products, showing that you understand the broader context of the role and how it contributes to the company's success.