At a Glance
- Tasks: Provide first-line IT support and assist with AI implementation projects.
- Company: Innovative engineering consultancy focused on sustainability and AI.
- Benefits: Competitive salary, hybrid working, mentoring, and career progression.
- Other info: Join a friendly team and contribute to real AI projects.
- Why this job: Launch your IT career with hands-on experience in cutting-edge technology.
- Qualifications: Recent graduate or 1-2 years' IT support experience; passion for technology required.
The predicted salary is between 30000 - 30000 £ per year.
Location: Bicester, Oxfordshire (Hybrid)
Salary: £30,000 - £35,000 (depending on experience)
Job Type: Permanent, Full-Time
Launch your IT career at the forefront of engineering, sustainability and Artificial Intelligence. This is an outstanding opportunity to build your career with an internationally respected engineering consultancy, working on real AI projects.
About the Company
Our client is recognised for developing innovative, sustainable engineering solutions that help organisations improve performance while reducing environmental impact. Their work combines world-class engineering, advanced simulation and high-performance computing (HPC) to solve complex technical challenges across a range of industries.
Working closely with an experienced Head of IT, you will join a small, collaborative team with genuine exposure to enterprise IT infrastructure, cloud technologies, cybersecurity and AI implementation projects.
Why This Role Stands Out
You will benefit from direct mentoring from an experienced Head of IT, hands-on exposure to AI implementation and digital transformation projects, and real experience supporting high-performance computing (HPC) environments. There are genuine career progression opportunities, hybrid working, and a friendly, supportive and innovative team environment to grow in.
Key Responsibilities
- Provide first-line IT support across the business, troubleshooting hardware, software and network issues.
- Set up and maintain laptops, desktops, mobile devices and peripherals.
- Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Intune), create and manage user accounts, permissions and access requests.
- Install software and carry out routine maintenance, and maintain IT documentation and asset registers.
- Support cybersecurity initiatives and device security, liaising with third-party IT suppliers.
- Assist with IT procurement and equipment deployment, and support business continuity and disaster recovery activities.
AI & Digital Transformation
Alongside core IT support, you will get involved in researching and evaluating emerging AI technologies, assisting with the implementation and testing of AI solutions, and supporting workflow automation projects. You will create user guides and training documentation, help colleagues adopt new technologies, and keep up to date with the latest developments in AI.
About You
We are looking for enthusiasm, curiosity and a genuine passion for technology. You may be a recent graduate in Computing, Computer Science, IT or a related discipline, or someone with 1-2 years' experience in an IT Support or Helpdesk role. You will be interested in Artificial Intelligence and emerging technologies, and friendly, approachable and confident communicating with colleagues at all levels.
Desirable Skills
Ideally you will have knowledge of Microsoft Windows, Microsoft 365, Microsoft Entra ID (Azure AD) or Active Directory, and Microsoft Intune, along with basic networking principles. Experience with PowerShell or Python, Microsoft Power Platform, Google Workspace or Google Cloud Platform, and AI tools such as Microsoft Copilot, ChatGPT or Perplexity would all be advantageous, as would familiarity with the Linux command line.
Don’t worry if you haven’t worked with every technology listed; if you’re technically curious, enjoy learning and have a positive attitude, we’d love to hear from you.
Is This You?
If you’re looking for more than resetting passwords, somewhere that will invest in your development, expose you to cutting-edge technology and give you a genuine part to play in the future of AI within an innovative engineering business, apply today.
Please note: If you have not heard from us within two weeks of your application, unfortunately you have not been selected on this occasion. Chiltern Park Recruitment is proud to be an equal opportunities employer. All applicants must have the permanent right to work in the UK in order to be considered for this position.
Junior IT & AI Support Engineer in Bicester employer: Chiltern Park Recruitment
As a global leader in the automation industry, our company offers an exceptional work environment for the Home-Based Regional Technical Sales Consultant role. With a strong emphasis on employee growth, we provide extensive training and career development opportunities, all while fostering a supportive culture that values communication and relationship-building. Working from home in the North West of England allows for flexibility and a better work-life balance, making us an attractive employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT & AI Support Engineer in Bicester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Chiltern Park Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Chiltern Park Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Chiltern Park Recruitment!
✨Direct Apply to Chiltern Park Recruitment
Let's not forget to apply directly through the Chiltern Park Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior IT & AI Support Engineer in Bicester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Chiltern Park Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Chiltern Park Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Chiltern Park Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
