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- Tasks: Keep our stunning public areas spotless during the night shift.
- Company: Join the iconic Chiltern Firehouse, a 5-star luxury boutique hotel in London.
- Benefits: Enjoy staff discounts, free training, and access to wellness programs.
- Why this job: Be part of a vibrant team in a historic setting with a focus on excellence.
- Qualifications: Customer service skills and attention to detail are key; hospitality experience is a plus.
- Other info: Great opportunities for growth and fun staff events await you!
The predicted salary is between 24000 - 36000 £ per year.
Night Public Area Attendant – West End, London West End, Central London (W1), W1U 7PA We have an exciting opportunity for a Night Public Area Attendant to join our amazing Housekeeping brigade at the famous Chiltern Firehouse, a 5* Luxury Boutique Hotel. Reporting to the Executive Housekeeper, this position will be responsible for ensuring all public areas are cleaned to the highest standard. What\’s in it for our new Night Public Area Attendant? A generous staff discount when dining at the Firehouse Employee of the month and year scheme with great prizes Up to £1000 when referring a friend to the brigade Free guest experience for two including dinner and drinks Free in-house WSET training (Level 1 &2) Free 24/7 access to a comprehensive Employee Assistance Program including legal and medical advice and face to face counselling Great local discounts Regular Staff events On-the-job and cross training Cycle to work scheme Free access to Wagestream Qualities we are looking in our new Night Public Area Attendant: An open and approachable manner and thrive on interacting with people; Outstanding levels of customer service; High attention to detail; Immaculate presentation; and Experience working in a high-end hospitality environment is desirable. Who we are: The Chiltern Firehouse is an André Balazs Property, a 5-star luxury, boutique hotel and Restaurant in Marylebone. We are part of the intimate collection of André’s distinctly bespoke hotels that include the iconic Chateau Marmont and the seasonal Sunset Beach. Constructed in 1889, Chiltern Firehouse was one of London’s first purpose-built fire-stations, regarded as one of the finest surviving examples of Gothic architectural style, and has been elegantly restored to offer 26 bedrooms and suites. Chiltern Firehouse celebrates contemporary, ingredient-focused cooking, with a fresh menu of re-imagined classics and bold new flavours, placing emphasis on seasonality and healthy eating. Due the high volume of applicants, if you have not heard from us within 7 days, please consider your application to be unsuccessful. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. *T&Cs apply
Night Public Area Attendant - West End, London employer: Chiltern Firehouse
Contact Detail:
Chiltern Firehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Public Area Attendant - West End, London
✨Tip Number 1
Familiarize yourself with the Chiltern Firehouse and its unique offerings. Understanding the hotel's history, its luxury standards, and the type of clientele it attracts will help you stand out during your interactions with the hiring team.
✨Tip Number 2
Highlight any previous experience in high-end hospitality environments when networking or during interviews. Share specific examples of how you maintained cleanliness and customer service standards in similar settings.
✨Tip Number 3
Demonstrate your attention to detail by preparing thoughtful questions about the role and the hotel during your conversations. This shows your genuine interest and commitment to maintaining the high standards expected at the Chiltern Firehouse.
✨Tip Number 4
Engage with current employees or alumni from the Chiltern Firehouse on platforms like LinkedIn. Building connections can provide you with insider insights and potentially strengthen your application.
We think you need these skills to ace Night Public Area Attendant - West End, London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Public Area Attendant position. Understand the responsibilities and qualities required, such as attention to detail and customer service skills.
Tailor Your CV: Customize your CV to highlight relevant experience in high-end hospitality environments. Emphasize any previous roles that involved customer interaction and maintaining cleanliness in public areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to provide outstanding customer service. Mention specific experiences that demonstrate your attention to detail and immaculate presentation.
Check Eligibility Requirements: Ensure you meet the eligibility requirements to live and work in the UK. Be prepared to provide documented evidence of your eligibility as part of the application process.
How to prepare for a job interview at Chiltern Firehouse
✨Show Your Customer Service Skills
As a Night Public Area Attendant, outstanding customer service is key. Be prepared to share examples of how you've provided excellent service in previous roles, especially in high-end hospitality environments.
✨Highlight Your Attention to Detail
This role requires a high attention to detail. During the interview, discuss specific instances where your meticulous nature made a difference in your work, particularly in cleaning or maintaining public areas.
✨Demonstrate Your Immaculate Presentation
First impressions matter! Dress smartly and ensure your presentation reflects the high standards of the Chiltern Firehouse. This will show that you understand the importance of appearance in a luxury setting.
✨Be Approachable and Personable
The job involves interacting with guests and staff. Practice being open and approachable during the interview. Share experiences where your friendly demeanor helped create a positive atmosphere.
