At a Glance
- Tasks: Drive growth and retention of key wholesale partners in London for a premium brand.
- Company: Chilly’s, a design-led lifestyle brand with a focus on innovation.
- Benefits: 25 days holiday, private healthcare, flexible working, and employee discounts.
- Other info: Enjoy a vibrant culture with ongoing development and regular team socials.
- Why this job: Join a dynamic team and make an impact in the thriving wholesale market.
- Qualifications: 4-7 years in B2B sales or account management with a proven track record.
The predicted salary is between 40000 - 50000 € per year.
Reporting into the Commercial Director, the Independent Account Manager owns the growth, retention, and development of Chilly’s key independent wholesale partners, sitting at the commercial core of our tiered distribution strategy with a primary focus on London.
This role is responsible for accelerating and expanding existing relationships while selectively acquiring new retail partners aligned to Chilly’s premium, design-led brand positioning. You will convert qualified pipeline into predictable purchase order (PO) revenue, focusing on growing accounts through product range expansion, seasonal drops, store footprint, and repeat ordering behaviour.
A key priority is developing new business through structured account planning and strong brand execution in-store. Working cross-functionally with Key Accounts, Marketing, Operations, and Supply Chain, you will ensure best-in-class wholesale execution, accurate forecasting, and disciplined margin management—contributing to a scalable, global wholesale engine.
Key Responsibilities- Own and accelerate growth wholesale accounts, driving repeat revenue and long-term partnerships.
- Identify, prospect, and onboard new wholesale independents primarily in London aligned to Chilly’s ideal customer profile (premium fashion independents, lifestyle, gifting, coffee shops and design-led environments).
- Build and execute tailored account plans focused on:
- Product range expansion (core bottles, seasonal collections, accessories)
- Seasonal campaigns and product drops
- Store rollout and distribution growth
- Reorder frequency and sell-through optimisation
- Manage opportunities end-to-end: from qualified lead through to PO receipt and operational handover.
- Own quarterly and seasonal forecasting for assigned accounts, ensuring accuracy and alignment with stock and supply timelines.
- Maintain strong CRM discipline (e.g. HubSpot), ensuring pipeline visibility, clear deal stages, and next steps.
- Collaborate closely with Marketing to support retail activations, brand storytelling, and in-store/online execution.
- Partner with Operations and Supply Chain to ensure smooth order fulfilment, stock planning, and delivery timelines.
- Represent Chilly’s at key trade shows, retail meetings, and industry events to strengthen relationships and generate new leads.
- Ensure all leads and opportunities are accurately captured and progressed post-events.
- 4–7 years’ experience in wholesale, B2B sales, or account management within lifestyle, design-led, or consumer goods brands (B2B Wave).
- Proven track record of growing independent wholesale accounts with measurable revenue impact.
- Strong commercial acumen with the ability to balance revenue growth, forecasting accuracy, and margin discipline.
- Experience working with premium or brand-led products where storytelling and presentation matter.
- Confident operating cross-functionally with Marketing, Operations, and Supply Chain teams.
- Highly organised, process-driven, and comfortable working within CRM-led sales environments (HubSpot preferred).
- Proactive, commercially curious, and motivated to build long-term account value over short-term wins.
- 25 days holiday + birthday day off.
- Pension contribution.
- Private healthcare and wellbeing support (including Bupa).
- Life insurance.
- Employee discounts and product allowance.
- Cycle to Work and tech schemes.
- Flexible working culture.
- Ongoing development opportunities.
- Regular team socials and perks platform access.
Independent Account Manager (London Based) employer: Chilly's
Chilly's is an exceptional employer that prioritises employee growth and well-being, offering a flexible working culture alongside comprehensive benefits such as private healthcare, generous holiday allowances, and ongoing development opportunities. Located in London, the role of Independent Account Manager not only allows you to thrive in a dynamic environment focused on premium, design-led products but also fosters collaboration across teams to ensure best-in-class execution and long-term partnerships with key independent wholesale partners.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Account Manager (London Based)
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential partners and other professionals. Building relationships in person can give you an edge over the competition.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in account management. This will help you demonstrate your value to potential employers and make a lasting impression.
✨Tip Number 3
Be proactive! Don’t wait for job openings to appear—reach out to companies you admire, like Chilly’s, and express your interest. A well-timed email can lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Utilise our website! Apply directly through StudySmarter to streamline your application process. We’re here to support you in landing that dream role, so take advantage of all the resources we offer!
We think you need these skills to ace Independent Account Manager (London Based)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Independent Account Manager. Highlight your experience in wholesale and account management, especially with premium brands. We want to see how you've driven growth and built relationships in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about Chilly’s brand and how your skills align with our goals. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Commercial Acumen:In your application, demonstrate your understanding of commercial strategies and how you've successfully managed accounts in the past. We love candidates who can balance revenue growth with margin discipline, so share examples that highlight this skill!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Chilly's
✨Know Your Numbers
Before the interview, brush up on your sales metrics and account management successes. Be ready to discuss specific figures that demonstrate your ability to grow accounts and drive revenue. This will show that you understand the commercial side of the role and can deliver measurable results.
✨Tailor Your Approach
Research Chilly’s brand positioning and their key independent wholesale partners. Prepare to discuss how you would approach account planning and product range expansion specifically for their target market. This shows that you’re not just interested in any job, but in contributing to their unique strategy.
✨Showcase Your Cross-Functional Skills
Since this role involves collaboration with various teams, be prepared to share examples of how you've successfully worked with marketing, operations, or supply chain teams in the past. Highlighting your ability to operate cross-functionally will demonstrate that you can thrive in their collaborative environment.
✨Be Proactive and Curious
During the interview, ask insightful questions about their current challenges and opportunities in the wholesale market. This not only shows your enthusiasm for the role but also your proactive mindset and commercial curiosity, which are essential for building long-term account value.
