Chillisauce in Waterloo seeks a Senior Customer Service Executive to manage event bookings and handle escalated queries, ensuring a smooth journey from booking through travel and completion.
The role is office-based with hybrid working and requires at least three years in customer service within travel/events/hospitality. You will handle on-call issues and work across multiple channels to deliver excellent outcomes.
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Senior Customer Service Lead – Events, Travel & Escalations in London employer: Chillisauce
Chillisauce is an exceptional employer, offering a vibrant and dynamic work environment in the heart of Waterloo. With a strong focus on employee growth, we provide opportunities for professional development, recognition through monthly reward celebrations, and a supportive team culture that values collaboration and excellence in customer service. Our hybrid working model and relaxed dress code further enhance the work-life balance, making Chillisauce an ideal place for passionate individuals looking to thrive in the events and travel industry.
