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- Tasks: Welcome guests and create memorable experiences as a Table Host or Food Runner.
- Company: Chilled Pubs is a growing pub business focused on exceptional hospitality and warm guest experiences.
- Benefits: Enjoy 28 days paid holiday, tips, discounts, and instant wage access.
- Why this job: Join a fun, family-like team dedicated to inspiring togetherness and personal growth.
- Qualifications: Positive attitude, eagerness to learn, and flexibility for evenings and weekends.
- Other info: Meet our mascot alpacas and experience life at Chilled Pubs!
Hungry for a fresh start? Humble enough to learn? People smart and ready to WOW?
Join Chilled Pubs as a Table Host or Food Runner and become part of a growing family where warmth, teamwork, and passion create unforgettable guest experiences.
Our pubs are among the best, and we\’re looking for people ready to be the best too! Think cozy corners, blossom trees, twinkling courtyards, and a whole lot of smiles. Sound like your kind of place?
What\’s in it for you?
- 28 days paid holiday plus an extra paid day off to celebrate your birthday
- Christmas and New Year\’s Day off for extra family time
- Earn tips and boost your income at high-volume sites
- Up to 70% discount across all Chilled Pubs
- Instant access to your wages with Wage-Stream
- Career growth opportunities and apprenticeship programs
- A sociable, family-like team with monthly incentives and company-wide competitions
- Pension scheme available after three months
- Wine Club! Huge discounts on wine for Chilled Employees
At Chilled Pubs, \’Inspiring Togetherness\’ is a fundamental part of what we do, both for our wonderful guests, but also, our teams across the business. Chilled Pubs is focussed on being the best, and to help us get there, we understand, care about, and live and breathe four core values. Having this strong foundation and core belief system across the business, is truly helping us lead the way in the hospitality sector! Check out more by visiting Mission, Values & Beliefs | Chilled Pubs. If this sounds like a bit of you, we\’d love to receive your application!
What You\’ll Do:
- Welcome guests with a smile and host them like they\’re in your home
- Deliver food and drinks with care and create WOW moments
- Promote our loyalty scheme and ensure every guest leaves happy
Who We\’re Looking For:
- Positive, energetic, and guest-obsessed
- Eager to learn and grow
- Hospitality experience preferred but not essential
- Flexibility to work evenings and weekends in a fun, fast-paced environment
Join Our Team!
If you\’re excited to grow and ready to build a fulfilling career in hospitality, we want to hear from you!
About Chilled Pubs:
Founded in 2007, Chilled Pubs has grown from a single location to a thriving pub business with seven beautiful, cozy sites across the Midlands. Our mission is to deliver exceptional hospitality and create welcoming spaces for guests to relax and enjoy. With a commitment to quality, our team is dedicated to ensuring every visit is memorable. Oh, and did we mention we have mascot alpacas too? What\’s not to love?
Head to our website or find us on social media to meet the team and see what life is like at Chilled Pubs .
Apply today and come grow with us!
Front of House employer: Chilled Pubs
Contact Detail:
Chilled Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Familiarise yourself with Chilled Pubs' core values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Engage with Chilled Pubs on social media. Comment on their posts or share your experiences at their pubs. This not only shows your enthusiasm but also helps you get noticed by the hiring team.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Think of specific examples where you've gone above and beyond for a guest, as this will resonate well with their focus on creating unforgettable experiences.
✨Tip Number 4
Show your eagerness to learn and grow within the company. Mention any relevant training or development opportunities you're interested in, as this demonstrates your commitment to a long-term career in hospitality.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Chilled Pubs is looking for in a Table Host or Food Runner. Highlight your people skills and any relevant experience in hospitality.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention how you align with their core values of warmth, teamwork, and passion for guest experiences.
Showcase Relevant Experience: Even if you don't have direct hospitality experience, highlight any customer service roles or situations where you've demonstrated positivity and teamwork. Use specific examples to illustrate your skills.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Chilled Pubs
✨Show Your Enthusiasm
Chilled Pubs is all about warmth and passion, so make sure to express your excitement for the role. Share why you want to be part of their team and how you can contribute to creating unforgettable guest experiences.
✨Demonstrate Team Spirit
Since teamwork is a core value at Chilled Pubs, be prepared to discuss your experiences working in a team. Highlight any instances where you collaborated with others to achieve a common goal, especially in a hospitality setting.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing busy periods. Think of examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the company and the role. Inquire about their training programmes, career growth opportunities, or how they foster a positive work environment.