At a Glance
- Tasks: Create engaging content to help our teams learn and master their roles.
- Company: Join Chilled Pubs, a vibrant group of food-led gastro pubs in the Midlands.
- Benefits: Flexible working, creative freedom, and a chance to shape learning experiences.
- Other info: Show us your creativity with a portfolio or examples of your work!
- Why this job: Be the face of learning and make a real impact in hospitality training.
- Qualifications: Creative mindset, video editing skills, and a passion for hospitality.
The predicted salary is between 36000 - 44000 £ per year.
We’re looking for a confident, creative Content Creator to become one of the faces of learning at Chilled Pubs. This isn’t a social media or external marketing role. You’ll take knowledge from our hospitality operators and turn it into clear, memorable and entertaining content that helps our teams learn their roles and master everyday tasks. Think YouTube-style videos, practical demonstrations, quizzes, visual explainers, articles and useful content people actually want to engage with.
About Chilled Pubs: We’re Chilled Pubs — seven food-led gastro pubs across the Midlands, built around seriously good food, warm hospitality and teams full of personality. Our mission is to Inspire Togetherness. We’re creating an industry-leading induction experience for every person who joins us, whatever their role — and this position will play a huge part in making that happen.
What you’ll be doing:
- You’ll own the creative process from beginning to end, including understanding what our teams need to learn & choosing the best way to bring that to life.
- Researching, planning and scripting content.
- Presenting confidently and naturally on camera.
- Filming and editing engaging videos.
- Creating quizzes, articles, images, guides and visual explainers.
- Mainly based at our Central Support base above The Joiners Arms, Quarndon – but frequently travelling around our pubs to capture real tasks, people and examples.
- Coaching and supporting others who appear on camera.
- Keeping existing learning content accurate and up to date.
Most importantly, you’ll make learning practical, memorable and very Chilled…
What we’re looking for:
- You could already be a content creator, videographer or presenter. Equally, you could be a brilliant hospitality operator with strong creative skills and experience producing engaging content!
- You’ll need to be confident, engaging and natural in front of a camera.
- Able to film and edit good-quality video independently.
- Creative, curious and full of ideas.
- A strong writer who can simplify complicated information.
- Comfortable creating content in a range of formats.
- Organised enough to manage content from idea to publication.
- Confident working with and coaching people across the business.
- Interested in hospitality, people and how people learn.
- Happy travelling regularly between our pubs.
- Experience developing SCORM packages is desirable.
We’re less interested in formal qualifications and more interested in what you can actually create. Experience with video editing, presenting, scriptwriting, visual content, hospitality or training would all be useful. You might use tools such as CapCut, Adobe Premiere Pro, Final Cut Pro, Canva or something completely different. PLEASE feel free to get creative… We’d also love to see a portfolio or examples of anything you’ve created, where possible. This could include videos, social content, articles, presentations, graphics, training resources or anything else that shows how you bring ideas to life. (Don’t worry if you don’t have a formal portfolio — personal projects, social media content or examples created as part of another role are all welcome!)
Content Creator – Hospitality Training employer: Chilled Pubs
Chilled Pubs is an excellent employer that fosters a vibrant work culture, offering a supportive environment for professional growth and development. Located in the picturesque Quarndon, Derby, employees benefit from a collaborative atmosphere where innovation is encouraged, alongside competitive remuneration and comprehensive benefits. Join us to be part of a dynamic team that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Content Creator – Hospitality Training
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chilled Pubs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chilled Pubs
Don't be shy about reaching out to Chilled Pubs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Content Creator – Hospitality Training
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chilled Pubs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chilled Pubs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
