At a Glance
- Tasks: Manage live operations, plan content drops, and drive user retention strategies.
- Company: Join watch.fun, a luxury watch drop platform backed by Solana Ventures.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Dynamic team culture with a focus on innovation and continuous improvement.
- Why this job: Be part of a revolutionary platform making luxury accessible and fair.
- Qualifications: Experience in operations management and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
At watch.fun, we're building a luxury watch drop platform. Your path to a Rolex for $19. New drops every week, every watch guaranteed authentic, and every draw provably fair. We're partnered with Wristcheck and backed by Solana Ventures, and we're making luck luxury's fairest currency.
The role: You'll own the live operations calendar and drive retention across the platform. You'll work directly with the Product Lead, development team, and marketing team to build a LiveOps function that is structured, data-driven, and continuously improving.
Key Responsibilities:- Own the LiveOps calendar end-to-end including planning, scheduling, and executing content drops, offers, and campaigns across user segments.
- Own churn reduction and retention improvement.
- Propose solutions, take ownership of their execution, and track outcomes.
- Own small product improvements end-to-end from hypothesis and spec to coordination with the team and results tracking.
- Produce analytical reports on product health, offer performance, and user retention.
- Go beyond existing dashboards by defining your own metrics, forming hypotheses, and surfacing insights that drive business decisions.
- Work with the marketing team to align LiveOps campaigns with broader acquisition and retention efforts.
- Maintain clear documentation and reporting so all team members always understand what is running, why, and how it is performing.
LiveOps Manager employer: Chillchat
At watch.fun, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to take ownership of their roles. As a LiveOps Manager, you'll have the opportunity to collaborate closely with talented teams in a fast-paced environment, driving meaningful improvements and shaping the future of luxury watch drops. With a commitment to employee growth and a focus on data-driven decision-making, we offer a unique chance to make a significant impact while enjoying the benefits of working in a cutting-edge industry.
StudySmarter Expert Advice🤫
We think this is how you could land LiveOps Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at watch.fun or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with LiveOps, retention strategies, and data analysis. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! If you see an opportunity at watch.fun, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm for the role.
✨Tip Number 4
Stay updated on industry trends! Keep an eye on luxury watch markets and LiveOps best practices. Being knowledgeable about the latest developments will show that you're passionate and ready to contribute from day one.
We think you need these skills to ace LiveOps Manager
Some tips for your application 🫡
Show Your Passion for Luxury:When you're writing your application, let your enthusiasm for luxury watches shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and what we’re building at watch.fun.
Be Data-Driven:Since the role is all about being structured and data-driven, make sure to highlight any experience you have with analytics or metrics. Share specific examples of how you've used data to drive decisions in past roles – it’ll show us you’re the right fit!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the LiveOps Manager role. Mention how your skills align with our key responsibilities and how you can contribute to our mission at watch.fun.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Chillchat
✨Know Your LiveOps Inside Out
Before the interview, dive deep into what LiveOps means for watch.fun. Familiarise yourself with their current operations, campaigns, and any recent drops. This will not only show your enthusiasm but also help you discuss how you can contribute to their goals.
✨Data-Driven Mindset
Since the role is heavily focused on analytics, come prepared with examples of how you've used data to drive decisions in past roles. Think about specific metrics you've tracked and how they influenced your strategies. This will demonstrate your ability to align with their data-driven approach.
✨Churn Reduction Strategies
Be ready to discuss your ideas on reducing churn and improving retention. Research common strategies in the industry and think about how they could apply to watch.fun. Presenting actionable solutions will show that you're proactive and ready to take ownership.
✨Collaborative Spirit
This role involves working closely with various teams, so highlight your experience in cross-functional collaboration. Share stories that showcase your ability to communicate effectively with product, marketing, and development teams, ensuring everyone is aligned towards common goals.
