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- Tasks: Serve food and drinks, support events, and create a welcoming atmosphere for guests.
- Company: Chill Factor e is all about creating incredible snow experiences in Manchester.
- Benefits: Enjoy free skiing lessons, team incentives, and a fun, supportive work environment.
- Why this job: Join a vibrant team where service is about connection and making memories.
- Qualifications: Must be friendly, professional, and available for at least 8 hours weekly.
- Other info: Apply by sending your CV and cover letter; recruitment evening on 17th September.
Contract Type: No Fixed Hours | Seasonal contract
Location: Chill Factor e , Manchester
We’re Here to Create Incredible Snow Experiences for All. Are You In?
At Chill Factor e , the adventure doesn’t stop on the slope!. The Lodge Bar & Kitchen is where guests refuel, celebrate, and relax. We’re looking for positive, welcoming people who deliver service with warmth and energy, whether it’s a kids’ party, a family meal, or a corporate gathering.
About the role:
As a Lodge Front of House Team Member, you’ll be at the heart of our food and drink experience. From serving with a smile to supporting events, your role is all about making guests feel comfortable, cared for, and excited to return.
What We’re Looking For
We’re looking for individuals who are:
· Friendly, approachable, and full of feel-good energy
· Comfortable in a fast-paced food service environment
· Professional in their approach and presentation
· Committed to delivering a high-quality guest experience
You’ll thrive here if you:
· Stay calm and upbeat under pressure
· Communicate clearly and support your team
· See service as a chance to connect, not just a task
Requirements
· A minimum of 8 hours availability per week, including evenings and weekends
· A positive, guest-first attitude
The Perks
Working at Chill Factor e isn’t just a job, it’s an experience. You’ll get:
· Free skiing and snowboarding lessons and lift passes/ team shred sessions
· Access to team incentives and retail reward schemes
· The chance to grow and learn within a seriously fun, supportive team
How to Apply
Send your CV and a covering letter to hrcfe@chillfactore.com
Deadline: 9am, Thursday 11th September 2025
What’s Next?
Shortlisted applicants will be invited to a Recruitment Evening at Chill Factor e on: Wednesday 17th September 2025
We value every application and handle them in full confidence, in line with our Privacy Policy.
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The Lodge Front of House Team Member employer: Chill Factory
Contact Detail:
Chill Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Lodge Front of House Team Member
✨Tip Number 1
Familiarise yourself with Chill Factor e and its offerings. Understanding the unique experiences they provide will help you connect with the team during your interview, showing that you're genuinely interested in being part of their mission.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of specific examples from past experiences where you went above and beyond for a guest, as this role is all about creating memorable experiences for visitors.
✨Tip Number 3
Show your enthusiasm for the role by engaging with the Chill Factor e community on social media. Commenting on their posts or sharing your excitement about the job can help you stand out as a passionate candidate.
✨Tip Number 4
Be ready to discuss how you handle pressure in a fast-paced environment. Think of scenarios where you've successfully managed stress while maintaining a positive attitude, as this is crucial for the Lodge Front of House Team Member position.
We think you need these skills to ace The Lodge Front of House Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and food service environments. Emphasise any roles where you demonstrated a friendly and approachable attitude, as this is key for the Lodge Front of House Team Member position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've provided excellent guest experiences in the past, and convey your positive, guest-first attitude.
Showcase Your Availability: Clearly state your availability in both your CV and cover letter. Since the role requires a minimum of 8 hours per week, including evenings and weekends, make sure to highlight your flexibility and commitment to meet these requirements.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Chill Factory
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Talk about why you want to work at Chill Factor e and how you can contribute to creating incredible snow experiences for guests.
✨Demonstrate Your People Skills
As a Front of House Team Member, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past, showcasing your friendly and approachable nature.
✨Stay Calm Under Pressure
The role requires working in a fast-paced environment. Be ready to discuss how you handle stressful situations and maintain a positive attitude, even when things get busy.
✨Dress Professionally
First impressions matter! Dress smartly for the interview to reflect your professionalism and commitment to delivering a high-quality guest experience.