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- Tasks: Help maintain Wokingham’s Community Directory and ensure residents access vital local services.
- Company: Join Wokingham Borough Council, a vibrant community-focused employer.
- Benefits: Competitive salary, benefits, and a chance to make a real impact.
- Why this job: Be part of a team that connects the community with essential resources.
- Qualifications: Strong organisation, communication skills, and digital platform confidence.
- Other info: Enjoy a collaborative environment in a beautiful area with great transport links.
The predicted salary is between 31537 - 35413 £ per year.
We have an exciting opportunity for a Community Directory Assistant to join our team. This role is central to supporting the development and maintenance of Wokingham’s Community Directory and SEND Local Offer, ensuring residents can easily access accurate, up-to-date information about local services and support.
This role is available on a 6-month, full-time fixed-term contract. You will work closely with colleagues across Children’s Services, Digital Experience, and partner organisations to keep content relevant, user-friendly, and compliant with accessibility standards. This is a fantastic chance to make a real difference in how our community connects with vital resources.
Key Responsibilities- Maintain and update the Community Directory and SEND Local Offer content
- Liaise with service providers to ensure accurate and timely information
- Support user testing and feedback sessions to improve usability
- Assist with analytics reporting and content performance monitoring
- Work collaboratively with internal teams and external partners
- Excellent organisation and communication skills
- Confidence in using digital platforms and content management systems
- Attention to detail to ensure accuracy in all tasks
- Enjoys working in a collaborative environment and engaging with stakeholders
- Experience in digital content, community engagement, or local government is desirable but not essential.
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We’re home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today! Alternatively, for an informal discussion please contact: Vanessa Walters, User Experience (Content Design) Specialist at vanessa.walters@wokingham.gov.uk
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.
How to applyPlease apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.
Community Directory Assistant in Wokingham employer: Children's Social Care, Wokingham
Contact Detail:
Children's Social Care, Wokingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Directory Assistant in Wokingham
✨Tip Number 1
Get to know the role and the council! Research Wokingham Borough Council and its community initiatives. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to community engagement and digital content. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace Community Directory Assistant in Wokingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the Community Directory Assistant role involves and how your skills align with the responsibilities listed.
Tailor Your Application: When filling out the application form, don’t just copy and paste your CV. Tailor your responses to highlight your relevant experience and skills that match the requirements for this role. We want to see how you can contribute!
Show Off Your Communication Skills: Since this role involves liaising with service providers and working collaboratively, make sure to showcase your communication skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure you complete the online application form. It’s straightforward, and it ensures your application gets to us directly!
How to prepare for a job interview at Children's Social Care, Wokingham
✨Know the Community Directory Inside Out
Before your interview, take some time to familiarise yourself with Wokingham’s Community Directory and SEND Local Offer. Understand how it works, what services are included, and think about how you can contribute to keeping this information accurate and user-friendly.
✨Show Off Your Communication Skills
Since this role involves liaising with service providers and collaborating with various teams, be prepared to discuss your communication style. Think of examples where you've successfully engaged stakeholders or improved content through feedback sessions.
✨Demonstrate Your Digital Savvy
Confidence in using digital platforms is key for this position. Brush up on any content management systems you’ve used before, and be ready to talk about your experience with digital content creation or community engagement, even if it's from a previous job or project.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and how success is measured in this position. This shows your genuine interest and helps you assess if this is the right fit for you.