Creative Content Officer in Glasgow

Location:Any central CHAS site: Edinburgh, Glasgow, Balloch or Kinross (hybrid working)

Salary:£36,827 - £41,159 per annum (pro rata)

Contract Type:Permanent, Full time: 35 hours per week

Position Type:{Advertised Full Time / Part Time}

Closing Date:27/09/2026 23:59

The Vacancy

At CHAS, we help families make the most of the precious time they have together. We're looking for a Creative Content Officer who can bring their experiences to life through powerful storytelling, compelling digital and offline content, photography and video that inspire people to care, connect and take action.

As CHAS delivers the biggest appeal in a generation, you'll help tell the stories that are changing how Scotland understands and supports families caring for a child with a life-shortening condition. Through your creativity, you'll inspire people to stand with families and help build a future where no family has to face the death of their child alone.

We're looking for someone who:

• Is a talented storyteller with a passion for creating content that inspires action
• Can bring real family experiences to life through compelling digital content, photography and video
• Understands how to create content that connects with different audiences while maintaining a strong and consistent brand
• Enjoys building relationships and helping people share their stories with sensitivity, authenticity and care
• Thrives in a collaborative environment and works confidently with colleagues and stakeholders across the organisation
• Is excited by the opportunity to help shape one of the most ambitious campaigns in CHAS' history

If you're ready to use your creativity to make a meaningful difference for children and families across Scotland, we'd love to hear from you.

About You

To be successful in this role, you will be a dynamic and skilled individual who brings creativity, strategic thinking, and technical know-how to the role with demonstrable skills and experience in the following areas:

• Proven expertise in social media management with a strong track record of planning, executing, and optimising content across multiple platforms to drive engagement and grow audiences.
• Creative proficiency in design and multimedia tools, skilled in using Adobe Creative Cloud or equivalent software, to produce high-quality visuals, videos, and other digital assets that align with brand identity.
• Solid understanding of digital marketing principles. Familiarity with SEO best practices, email marketing strategies, and paid advertising (PPC), with the ability to contribute to integrated campaigns.
• Strong photography and videography skills and the ability to capture content and bring stories alive through visual content.
• Exceptional communication skills and ability to communicate with all stakeholders and the ability to create compelling stories that inspire action.
• Clear, concise, and compelling writing and verbal communication, with meticulous attention to detail and tone appropriate for varied audiences.
• Analytical mindset with a results-driven approach
• Ability to interpret performance data, extract actionable insights, and refine content strategies to maximise impact and reach.
• Understanding of PR and influencer engagement. Familiarity with public relations tactics and influencer collaboration strategies, with the ability to support brand awareness and amplify campaign reach through strategic partnerships.
• Awareness of digital compliance and best practices. Working knowledge of GDPR and relevant digital marketing regulations, ensuring ethical and compliant content creation and audience engagement.
• Collaborative and proactive mindset and ability to engage with colleagues across the charity, with frequent travel to different locations across Scotland to gather and create compelling content in different formats.

About CHAS

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Marketing and Communication Team and Fundraising Teams makes this possible.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home, onsite in Edinburgh and Glasgow and one day a week at one of our two hospices, Rachel House in Kinross and Robin House in Balloch. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you.
• Development Opportunities: development through exposure to a variety of fundraising, marketing and communications activities and events.
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Closing date 27 September 2026

Please note: We anticipate this role will attract a high volume of applications. We encourage you to use the space provided within the application form to demonstrate your relevant skills, experience, and achievements. Candidates who progress beyond the initial application stage may be asked to provide further examples of creative content, campaigns, or other relevant work they have developed. This will help us gain a fuller understanding of their experience and approach before inviting candidates to interview. We anticipate interviews taking place mid October 2026, although timings may be subject to change depending on application volumes.

To arrange an informal chat about the position, please contact Isabella McNamara, Brand and Fundraising Communications Manager at isabellamcnamara@chas.org.uk.

For any queries regarding the recruitment process, please contact our HR Team on 0131 444 3293 or by emailing careers@chas.org.uk.

This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check (children).

This role will require travel across CHAS sites and to external locations for events. These sites can be difficult to get to using public transport so a driving licence and access to a vehicle will be required.