Senior Administrator with Medical Secretary Responsibilities in Watford

We are looking for an experienced Senior Administrator/Medical Secretary to work as part of a team to support our growing team of Community Paediatricians across three centres. The role offers significant exposure to a wide range of clinical and administrative processes, providing an excellent platform for professional development and career progression in an NHS environment. The role would be particularly suited to someone who is keen to take on new challenges (including supervision and line management).

As part of our commitment to developing our workforce, the successful candidate will have opportunities to broaden their knowledge of specialist children’s services, develop advanced administrative and digital skills, and contribute to service improvement initiatives. We are investing in our teams and in the development of digital technologies to ensure we can deliver the highest quality care in the future.

Main duties of the job:

• Provide comprehensive medical administrative support, working closely with Community Paediatricians and the wider clinical teams within Children’s Specialist Services.

In return, we can offer you:

• 5% on top of basic salary high cost allowance supplement subject to a minimum payment of £1,192 per annum (pro rata where applicable).
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable).
• One of the UK’s best pension schemes.
• Special Leave for family and personal reasons.
• NHS Car Lease Scheme.
• Eye Care Vouchers.
• Employee Assistance Programme.
• NHS Discounts.
• Caring and supportive teamwork.
• Comprehensive training.
• Support to develop your career within the NHS.

The successful candidate will demonstrate:

• Advanced typing and formatting skills.
• Previous NHS administration experience at a Senior level.
• Excellent time management skills to manage a busy workload.
• High attention to detail and accuracy.
• Strong and clear communication skills.
• Initiative and problem-solving abilities.
• Energetic, flexible and proactive approach.
• Experience of SystmOne/AMSPAR desirable.
• A pioneering approach, welcoming and embedding digital innovations to improve administrative processes and streamline efficiencies.
• An inclusive, 'one team' approach to supporting colleagues and service users.
• A caring attitude, supporting patients and colleagues with kindness and professionalism at all times.

Other Essential:

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Qualifications and Training Essential:

• NVQ level 4 in Business Studies or Administration or equivalent knowledge or experience.
• RSAIII (or equivalent).
• Educated to G.C.S.E. or equivalent in English and Maths.
• Audio Typing/AMSPAR qualification.
• Microsoft Office software packages, to include Word, Excel and PowerPoint.

Experience and Knowledge Essential:

• Experienced Administrator at Senior Level.
• Experience of line management responsibility.
• Experience of preparation of reports and taking of and producing minutes, together with setting agendas and distribution of associated papers.
• Experience of arranging large meetings.
• Experience of managing diaries.
• Experience of composing correspondence for approval.

Skills Essential:

• Plan and prioritise own workload in a busy environment.
• Well-developed office management skills including the reviewing and/or setting up of systems.
• Good verbal communication skills including the ability to persuade, motivate and influence others.
• Good written communication skills with a high standard of accuracy.
• Communicate sensitive and confidential issues in an appropriate manner.
• Respond effectively and appropriately to external calls and queries from members of the public and external stakeholders.

Abilities Essential:

• Ability to organise and evaluate data, assessing its importance by creating and maintaining databases and spreadsheets.
• Ability to construct clear, grammatically correct letters and reports presenting work accurately and neatly.
• Takes initiative and uses own judgement in anticipating and dealing with queries and problems.
• Ability to adapt to change and develop own systems to meet changing priorities.
• Able to work on a variety of tasks with deadlines at any one time with minimum supervision.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.