At a Glance
- Tasks: Support the Shop Manager in running a thriving charity shop and making a difference.
- Company: Join Children's Hospice South West, a proud team dedicated to supporting children with life-limiting conditions.
- Benefits: Earn £12.71 per hour, enjoy 33 days holiday, and access great training opportunities.
- Other info: Flexible hours, supportive environment, and a chance to grow your career while helping others.
- Why this job: Be part of a passionate team that creates a positive impact in the local community.
- Qualifications: Retail or customer service experience, excellent communication skills, and a team player attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
Part-Time Shop Manager's Assistant - Nailsea, 16 hours per week, on a rota basis, including some Sundays and Bank Holidays, £12.71 per hour.
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
About Us
Children's Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.
Where you will be working
This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community. As a Shop Manager's Assistant, you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.
The Role
You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. Our shop operates 7 days a week.
The Successful Candidate
- Excellent verbal and written communication skills are essential.
- You will be organised and able to manage time effectively.
- You will have experience of working in retail or a customer service position.
- You will have the ability to work as part of a team, and alone using your own initiative.
- You will have some flexibility to step in and cover extra hours when other team members are absent.
What we offer
- Earning from £12.71 per hour.
- 33 days (plus bank holidays) holiday entitlement (pro rata), which increases with service.
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay (pro rata).
- Personal pension scheme with 7% employer contribution.
- Family friendly policies, with enhanced maternity/adoption pay.
- Occupational health, wellbeing and counselling services and employee assistance programme.
- Group life insurance scheme.
- Training and development opportunities.
- Environmental and green agenda.
- A supportive and inclusive environment.
- A chance to make a real difference.
Training
Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.
To find out more about what you could be part of please look at our website. Be inspired by our family stories or view our quality report.
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Shop Manager's Assistant - Nailsea employer: Children's Hospice South West
Children's Hospice South West is an exceptional employer, dedicated to making a real difference in the lives of children with life-limiting conditions. Located in Barnstaple, we foster a supportive and inclusive work culture that prioritises employee well-being, offering generous benefits such as 33 days of holiday and enhanced sick pay, alongside ample training opportunities for personal and professional growth.
Contact Details:
Children's Hospice South West Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager's Assistant - Nailsea
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Children's Hospice South West, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Shop Manager's Assistant - Nailsea
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Children's Hospice South West that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Children's Hospice South West will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Children's Hospice South West and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Children's Hospice South West
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Children's Hospice South West, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Children's Hospice South West!
