At a Glance
- Tasks: Assist in running a charity shop, serving customers and managing stock.
- Company: Children’s Hospice South West, dedicated to supporting children with life-limiting conditions.
- Benefits: Competitive pay, generous holiday, enhanced sick pay, and training opportunities.
- Other info: Join a supportive team and enjoy a positive working environment.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Retail or customer service experience, strong communication skills, and team player attitude.
The predicted salary is between 12 - 12 £ per hour.
Part‑Time Shop Manager's Assistant - Exmouth Shop £12.71 per hour
About Us
Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.
Where you will be working
This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community. As a Shop Manager's Assistant, you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.
The Role
You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. Our shop operates 7 days a week.
The Successful Candidate
- Excellent verbal and written communication skills are essential.
- You will be organised and able to manage time effectively.
- You will have experience of working in retail or a customer service position.
- You will have the ability to work as part of a team, and alone using your own initiative.
What We Offer
- 33 days (plus bank holidays) pro rata holiday entitlement, which increases with service
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- Personal pension scheme with 7% employer contribution
- Family friendly policies, with enhanced maternity/adoption pay
- Occupational health, wellbeing and counselling services and employee assistance programme
- Group life insurance scheme
- Training and development opportunities
- Environmental and green agenda
- A supportive and inclusive environment
- A chance to make a real difference
Training
Full on‑the‑job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Shop Manager's Assistant - Exmouth employer: Children's Hospice South West
Children’s Hospice South West is an exceptional employer, offering a supportive and inclusive work environment where you can truly make a difference in the lives of children with life-limiting conditions. As a Shop Manager's Assistant in Exmouth, you'll enjoy generous benefits such as 33 days of holiday, enhanced sick pay, and opportunities for personal development, all while working alongside a dedicated team committed to community impact.
Contact Details:
Children's Hospice South West Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager's Assistant - Exmouth
✨Tip Number 1
Get to know the shop and its mission! Before your interview, pop into the shop and chat with the team. This shows your genuine interest in the role and helps you understand how you can contribute to making a difference.
✨Tip Number 2
Show off your customer service skills! During your interview, share specific examples of how you've handled customer interactions in the past. This will demonstrate that you’re ready to jump in and support the team right away.
✨Tip Number 3
Be prepared to discuss teamwork! Since you'll be working closely with volunteers and staff, think of times when you've successfully collaborated with others. Highlighting your ability to foster a positive working culture will set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Shop Manager's Assistant - Exmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting children with life-limiting conditions.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your skills align with what we need, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your written application clear and to the point. We appreciate well-structured responses that demonstrate your communication skills, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Children's Hospice South West
✨Know the Mission
Before your interview, take some time to understand the mission of Children’s Hospice South West. Familiarise yourself with their values and how the shop contributes to supporting children with life-limiting conditions. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail or customer service experience. Think of specific examples where you’ve successfully managed stock, served customers, or worked as part of a team. Highlight any instances where you’ve taken initiative or led a project, as this aligns well with the responsibilities of a Shop Manager's Assistant.
✨Demonstrate Team Spirit
Since you'll be working closely with both staff and volunteers, it’s important to convey your ability to work well in a team. Share examples of how you've fostered a positive working environment in past roles. Emphasising your communication skills and ability to delegate tasks will also resonate well with the interviewers.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the shop's operations, team dynamics, or how they measure success. This not only shows your enthusiasm for the role but also helps you gauge if the position is the right fit for you.
