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- Tasks: Support the shop manager in running a thriving charity shop and serve customers.
- Company: Join Children's Hospice South West, a proud team making a difference.
- Benefits: Earn £12.95 per hour with 33 days holiday and enhanced sick pay.
- Other info: Enjoy a supportive environment with training opportunities and a chance to grow.
- Why this job: Make a real impact in your community while gaining valuable retail experience.
- Qualifications: Retail or customer service experience, strong communication, and organisational skills.
The predicted salary is between 12 - 13 £ per hour.
Part‑Time Shop Manager's Assistant – Bradley Stoke, 14 hours per week, worked on a Sunday plus one other day in the week. £12.95 per hour.
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
About Us
Children’s Hospice South West provides care and support for children with life‑limiting conditions. Working as part of a small team, you will support the Manager with running the shop, which is crucial to raising essential funds to help most short and precious lives.
Where you will be working
This is a thriving and well‑established shop where you will have the opportunity to make a difference within the local community. As a Shop Manager's Assistant you will be involved in all aspects of running the shop, working closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.
The Role
You will serve customers, sort and display stock, handle cash and follow health and safety procedures. Volunteers are essential to our success and you will plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and helping to create a happy working environment. The shop operates 7 days a week.
The Successful Candidate
Excellent verbal and written communication skills are essential. You must be organised and able to manage time effectively, and have experience working in retail or customer service. You should be able to work as part of a team and independently, using your own initiative, and be flexible to cover extra hours when other team members are absent.
What We Offer
- 33 days (plus bank holidays) holiday entitlement (pro rata), increased with service
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay (pro rata)
- Personal pension scheme with 7% employer contribution
- Family‑friendly policies, with enhanced maternity/adoption pay
- Occupational health, wellbeing and counselling services and employee assistance programme
- Group life insurance scheme
- Training and development opportunities
- Environmental and green agenda
- A supportive and inclusive environment
- A chance to make a real difference
Training
Full on‑the‑job training will be given covering opening and closing of the shop, use of the till and CHSW systems, and stock display.
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Shop Manager's Assistant - Bradley Stoke employer: Children's Hospice South West
Contact Detail:
Children's Hospice South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager's Assistant - Bradley Stoke
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop in and chat with the team or even some customers. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Show off your teamwork skills! During your interview, share examples of how you've worked well with others in previous roles. Remember, this job is all about supporting the manager and collaborating with volunteers.
✨Tip Number 3
Be ready to discuss your organisational skills! Think of times when you’ve managed multiple tasks or helped keep things running smoothly. They’ll want to know you can juggle responsibilities like sorting stock and serving customers.
✨Tip Number 4
Don’t forget to highlight your passion for the cause! Talk about why you want to work for Children’s Hospice South West and how you can contribute to making a difference in the community. It’s all about that positive energy!
We think you need these skills to ace Shop Manager's Assistant - Bradley Stoke
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with children and supporting the community shine through. We want to see why you’re excited about joining our team at CHSW!
Tailor Your Experience: Make sure to highlight any relevant retail or customer service experience in your application. We love seeing how your skills can contribute to our shop's success, so be specific about what you've done!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Children's Hospice South West
✨Know the Mission
Before your interview, take some time to understand the mission of Children’s Hospice South West. Familiarise yourself with their values and how they support children with life-limiting conditions. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Shop Manager's Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to handle the shop's day-to-day operations smoothly.
✨Teamwork is Key
Since you'll be working closely with both staff and volunteers, highlight your teamwork skills during the interview. Share specific instances where you've successfully collaborated with others, and discuss how you can contribute to creating a positive working culture in the shop.
✨Be Ready for Practical Questions
Expect questions about managing stock, handling cash, and following health and safety procedures. Brush up on these topics beforehand and think of scenarios where you've had to manage similar responsibilities. This will help you feel more confident and prepared during the interview.