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- Tasks: Assist the Shop Manager in running the Sidmouth shop and supporting customers.
- Company: Children's Hospice South West provides vital care for children with life-limiting conditions.
- Benefits: Earn £12.23 per hour, enjoy 33 days holiday, and access training opportunities.
- Why this job: Make a real difference while working in a supportive and inclusive environment.
- Qualifications: Retail or customer service experience, excellent communication skills, and a team player attitude.
- Other info: Full training provided; apply by 2nd June 2025.
Shop Manager’s Assistant (16 hours) – Sidmouth
Join to apply for the Shop Manager’s Assistant (16 hours) – Sidmouth role at Children\’s Hospice South West
Shop Manager’s Assistant (16 hours) – Sidmouth
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Join to apply for the Shop Manager’s Assistant (16 hours) – Sidmouth role at Children\’s Hospice South West
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Children’s Hospice South West (CHSW) is a registered charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West, and we have an exciting opportunity to join our retail team on a permanent basis in our Sidmouth Shop.
Shop Manager’s Assistant – Sidmouth
16 hours per week
£12.23 per hour
Closing Date: Monday 2nd June 2025
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
Children’s Hospice South West provides care and support for babies and children with life limiting conditions and their families. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.
We are seeking an organised, driven and hands on team member who will support the running of our shop in Sidmouth. The successful candidate will support the Shop Manager in order to maximise profits and generate stock to help us raise valuable funds.
If you enjoy being on the shop floor, have an interest in fashion and driving sales through great customer service, whilst knowing that your work helps to raise a smile every day – we would love to hear from you!
You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment.
Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team, and alone using your own initiative.
What We Offer
Earning from £12.23 per hour, you will also benefit from:
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution
- family friendly policies, with enhanced maternity/adoption pay
- occupational health, wellbeing and counselling services and employee assistance programme
- group life insurance scheme
- training and development opportunities
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference
Training
Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.
To find out more about what you could be part of please look at our website. Be inspired by our family stories https://www.chsw.org.uk/about/inspiring-stories or view our quality report https://www.chsw.org.uk/about/publications/quality-accounts
How To Apply
If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today.
Please apply by clicking on the link before the closing date of Monday 2nd June 2025
Interview Date: Tuesday 10th June 2025
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314
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Shop Manager’s Assistant (16 hours) - Sidmouth employer: Children's Hospice South West
Contact Detail:
Children's Hospice South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager’s Assistant (16 hours) - Sidmouth
✨Tip Number 1
Familiarise yourself with Children's Hospice South West and their mission. Understanding their values and the impact of their work will help you connect with the team during your interview and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills and retail experience in conversations. Be prepared to share specific examples of how you've successfully handled customer interactions or contributed to sales in previous roles.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing past experiences where you collaborated effectively with others. This is crucial for the Shop Manager’s Assistant role, as you'll be working closely with both staff and volunteers.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your enthusiasm for the role and the organisation. Inquiring about the shop's community involvement or future goals can show your commitment to contributing positively.
We think you need these skills to ace Shop Manager’s Assistant (16 hours) - Sidmouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Shop Manager’s Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail or customer service experience. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to drive sales and provide excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your passion for working in a charity environment and how you can contribute to the mission of Children’s Hospice South West. Mention any relevant experience with team management or customer interaction, and convey your enthusiasm for the role.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Children's Hospice South West
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for working with Children's Hospice South West. Share why you are drawn to their mission and how you believe your role as a Shop Manager’s Assistant can contribute to making a difference in the lives of children and families.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Discuss how you have successfully handled customer interactions, resolved issues, and contributed to a positive shopping experience, as these are crucial for the role.
✨Highlight Teamwork Experience
Since the role involves working closely with a small team and volunteers, be ready to discuss your teamwork experiences. Share specific instances where you collaborated effectively, delegated tasks, or helped create a positive working environment.
✨Prepare Questions About the Role
Have thoughtful questions ready to ask during the interview. Inquire about the shop's goals, the team dynamics, or how success is measured in the role. This shows your genuine interest and helps you understand if it's the right fit for you.