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For Companies At a Glance
- Tasks: Assist in running a new shop, serving customers and managing stock.
- Company: Join Children's Hospice South West, a proud and caring community.
- Benefits: Earn from £12.23 per hour with 33 days holiday and great perks.
- Why this job: Make a real difference in the community while gaining valuable experience.
- Qualifications: Retail or customer service experience and strong communication skills.
- Other info: Full training provided in a supportive and inclusive environment.
The predicted salary is between 12 - 16 £ per hour.
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW. We are opening a brand-new store in Newquay and looking for a Shop Manager's Assistant to help lead the way. If you have a passion for retail, great customer service skills, and a proactive attitude, we would love to hear from you.
About Us
Children's Hospice South West provides care and support for babies and children with life-limiting conditions and their families. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make the most of short and precious lives.
Where you will be working
This is a brand new shop where you will have the opportunity to really make a difference within the local community.
The Role
- You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures.
- Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload.
- You will assist the manager in encouraging a positive working culture and help to create a happy working environment.
The Successful Candidate
- Excellent verbal and written communication skills are essential.
- You will be organised and able to manage time effectively.
- You will have experience of working in retail or a customer service position.
- You will have the ability to work as part of a team, and alone using your own initiative.
What we offer
- Earning from £12.23 per hour, you will also benefit from:
- 33 days (plus bank holidays) holiday entitlement, which increases with service.
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay.
- Personal pension scheme with 7% employer contribution.
- Family friendly policies, with enhanced maternity/adoption pay.
- Occupational health, wellbeing and counselling services and employee assistance programme.
- Group life insurance scheme.
- Training and development opportunities.
- Environmental and green agenda.
- A supportive and inclusive environment.
- A chance to make a real difference.
Training
Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.
How to Apply
If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today. Please apply by clicking on the link before the closing date of Sunday 19th October 2025. Interview Date: TBC.
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Shop Manager\'s Assistant employer: Children's Hospice South West
Contact Detail:
Children's Hospice South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager\'s Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out CHSW's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of something meaningful.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your retail experience and customer service skills can contribute to the new shop's success.
✨Tip Number 3
Dress the part! For a retail position like Shop Manager's Assistant, aim for smart-casual attire. You want to look professional but also approachable, reflecting the positive working culture CHSW promotes.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Manager\'s Assistant
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let us know why you love retail! Share any experiences that highlight your customer service skills and proactive attitude. We want to see your enthusiasm shine through!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills. Remember, we appreciate good communication, so make it easy for us to understand your strengths!
Tailor Your Application: Make sure to customise your application for the Shop Manager's Assistant role. Highlight how your previous experiences align with the responsibilities mentioned in the job description. This shows us that you've done your homework and are genuinely interested!
Apply Through Our Website: Don't forget to submit your application via our website! It's the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, you can explore more about what we do while you're there!
How to prepare for a job interview at Children's Hospice South West
✨Know the Mission
Before your interview, take some time to understand the mission of Children's Hospice South West. Familiarise yourself with their values and how they support families. This will show your genuine interest in the role and help you connect your passion for retail with their important work.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This is crucial for a Shop Manager's Assistant, so be ready to share these stories!
✨Demonstrate Team Spirit
Since you'll be working closely with a small team and volunteers, it's essential to convey your ability to collaborate effectively. Share instances where you've successfully worked as part of a team, and discuss how you can contribute to creating a positive working culture in the new shop.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, how success is measured in the role, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
