The Role
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
The role is a part time job share
Three full days per week, including a minimum of two days from Monday, Thursday, and Friday. Contracted hours are 22-22.5 hours per week, depending on the agreed working pattern.
What You Will Be Doing
- Providing prompt and accurate administrative support to the fundraising team
- Setting up and maintaining supporter records on Salesforce and processing event registrations
- Coordinating monthly visit days and supporting the smooth running of events
- Preparing and sending fundraising packs, posters, tickets, and other materials
- Updating CHSW and external websites with supporter events
- Responding to supporter enquiries and delivering excellent donor care
- Assisting with proactive donor engagement, including chasing pledges and converting enquiries
- Ensuring compliance with fundraising legislation and CHSW policies
The Successful Candidate
We’re looking for someone who is:
- Highly organised with strong attention to detail
- Experienced in administration within a busy environment
- Confident using Microsoft Office and databases (Salesforce experience is a bonus)
- A great communicator with excellent customer service skills
- Flexible and proactive, able to adapt to changing priorities
- Passionate about the work of CHSW and committed to our values
Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
What we offer
We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:
∎ 33 days (plus bank holidays) holiday entitlement, which increases with service
∎ enhanced sick pay scheme rising up to 6 months full and 6 months half pay
∎ personal pension scheme with 7% employer contribution
∎ family friendly policies, with enhanced maternity/adoption pay
∎ occupational health, wellbeing and counselling services and employee assistance programme
∎ group life insurance scheme
∎ training and development opportunities
∎ environmental and green agenda
∎ a supportive and inclusive environment
∎ a chance to make a real difference
Closing Date: 01 November 2026
Interview Date: 10 / 11 November 2026
How to Apply
Please apply by clicking on the link before the closing date of Sunday 01 November 2026.
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early
If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Charity Registration Number 1003314
Fundraising and Product Sales Administrator in Fremington employer: Children's Hospice South West
At Children's Hospice South West (CHSW), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture where every team member plays a vital role in creating a warm and welcoming environment for families. As a Housekeeping Supervisor in our beautiful Bristol hospice, you'll enjoy generous benefits including 33 days of holiday, enhanced sick pay, and ongoing training opportunities, all while working alongside compassionate colleagues who share your commitment to making a meaningful difference in the lives of children and their families.
Contact Details:
Children's Hospice South West Recruitment Team
