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For Companies At a Glance
- Tasks: Support fundraising efforts and coordinate exciting events to make a difference.
- Company: Join a passionate charity team dedicated to helping children and families.
- Benefits: Generous holiday, enhanced sick pay, pension contributions, and personal development opportunities.
- Why this job: Make a real impact while gaining valuable experience in fundraising and administration.
- Qualifications: Organised, detail-oriented, and experienced in administration with strong communication skills.
- Other info: Flexible working hours and a supportive environment where your contributions matter.
The predicted salary is between 21500 - 24500 £ per year.
Location: Barnstaple - Little Bridge House
Job Type: Full time, 30 or 37 hours per week
Contract Type: Permanent
Salary: £25,017 - £27,700 per annum, FTE.
The Role
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
What You Will Be Doing
- Providing prompt and accurate administrative support to the fundraising team
- Setting up and maintaining supporter records on Salesforce and processing event registrations
- Coordinating monthly visit days and supporting the smooth running of events
- Preparing and sending fundraising packs, posters, tickets, and other materials
- Updating CHSW and external websites with supporter events
- Responding to supporter enquiries and delivering excellent donor care
- Assisting with proactive donor engagement, including chasing pledges and converting enquiries
- Ensuring compliance with fundraising legislation and CHSW policies
The Successful Candidate
We’re looking for someone who is:
- Highly organised with strong attention to detail
- Experienced in administration within a busy environment
- Confident using Microsoft Office and databases (Salesforce experience is a bonus)
- A great communicator with excellent customer service skills
- Flexible and proactive, able to adapt to changing priorities
- Passionate about the work of CHSW and committed to our values
- Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
What we offer
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- Personal pension scheme with 7% employer contribution
- Family friendly policies, with enhanced maternity/adoption pay
- Occupational health, wellbeing and counselling services and employee assistance programme
- Group life insurance scheme
- Training and development opportunities
- Environmental and green agenda
- A supportive and inclusive environment
- A chance to make a real difference
Closing Date: 30/01/2026
Interview Date: 10/02/2026
How to Apply
Please apply by clicking on the link before the closing date of Friday 30th January. Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early.
If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today.
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Fundraising and Product Sales Administrator in Barnstaple employer: Children's Hospice South West
Contact Detail:
Children's Hospice South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising and Product Sales Administrator in Barnstaple
✨Tip Number 1
Get to know the organisation! Research CHSW and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to fundraising and administration. Think about specific examples from your past that showcase your skills and experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Fundraising and Product Sales Administrator in Barnstaple
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Fundraising and Product Sales Administrator role. Highlight your relevant experience in administration and donor care, and show us how your skills align with what we’re looking for.
Show Your Passion: We want to see your enthusiasm for our mission! In your application, share why you’re passionate about fundraising and how you can contribute to our goals. Let your personality shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate strong attention to detail, so proofread for any typos or errors.
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we find enough suitable candidates. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at Children's Hospice South West
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Fundraising and Product Sales Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing supporter records on Salesforce and coordinating events. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure attention to detail, as these are crucial for supporting the fundraising team effectively.
✨Demonstrate Excellent Communication
As a Fundraising and Product Sales Administrator, you'll need to engage with donors and supporters regularly. Practice articulating your thoughts clearly and confidently. Think of specific instances where you've provided excellent customer service or resolved enquiries, as this will highlight your communication skills during the interview.
✨Be Ready to Discuss Your Passion
The organisation values commitment to its mission, so be prepared to express why you're passionate about fundraising and the work they do. Share any relevant experiences or motivations that drive you to contribute to their cause, as this will resonate well with the interviewers and show your alignment with their values.
