At a Glance
- Tasks: Support families and youth through crisis intervention and case management services.
- Company: Join Brightpoint, a leader in human services for over 140 years.
- Benefits: Competitive pay, health insurance, generous PTO, and 401(k) matching.
- Other info: Flexible hours with leadership development and mentorship opportunities.
- Why this job: Make a real difference in the lives of children and families in your community.
- Qualifications: Bachelor's degree in social work or related field; bilingual skills preferred.
The predicted salary is between 22 - 22 £ per hour.
Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.
The Family Resource Specialist is a critical member of the Youth Services team, providing community and home-based crisis intervention, conflict resolution, and comprehensive case management services for a caseload of clients or as supplemental services to clients being served by a Youth Services Family Counselor. As a Family Resource Specialist, you will facilitate family-arranged placements for youth, provide psychoeducation services, and refer youth and families for other services in order to preserve/reunite the family and prevent placement of the youth in the state child welfare or juvenile justice system. Family Resource Specialists also participate in an on-call rotation, which may include providing after-hours crisis intervention.
Core Responsibilities and Essential Job Functions:
- Provides a range of engagement and supportive services to assigned clients, which may include maintaining a caseload or providing services in collaboration with another assigned provider.
- Works in partnership with individual family members to assess strengths, functioning and natural support systems.
- Provides referral, linkage, and recommendation for aftercare services.
- Provides community-based crisis intervention services to address the immediate needs of runaway, locked-out, and homeless youth.
- Schedules home visits at a time that is convenient for involved parties and completes all necessary unannounced visits as practice and policy indicates.
- Provides and/or arranges transportation for clients.
- Arranges and/or provides services needed to meet the immediate needs of client(s).
- Participates in an on-call rotation, which may include providing after-hours crisis intervention.
- Provides psychoeducation, including positive parent-youth interactions, problem-solving, adolescent development, and positive parenting.
- Assists families to improve their support systems by providing families with information about community services and advocacy.
- Works to mitigate risk and safety issues with the family and reports any suspected abuse or neglect to the Department of Children and Family Services per the Abused and Neglected Child Reporting Act.
- Participation in community coalitions/collaborations as required by program.
- Meets the documenting, record-keeping, and billing requirements of the program.
- Enters case notes and other required documentation in client database within specified timeframes.
Qualifications:
- Bachelor’s degree in social work or another human service field, or equivalent combination of college coursework and professional experience required.
- Valid driver's license, insurance, and access to reliable vehicle required.
- Ability to speak English and Spanish preferred.
- Must be at least 21 years of age.
- Effective listening and trust-focused relationship-building skills.
- Excellent verbal and written communication skills.
Compensation: Hourly Range $20.45-$22/hour; offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs.
Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match.
Location: Family Resource Specialists provide in-home and community-based services. Your home office will be out of Granite City.
Schedule: Full-time, hourly; general business hours with flexibility for evening appointments to accommodate clients’ schedules. Position requires participation in after-hours on-call crisis rotation.
We don't just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Family Resource Specialist in Alton employer: Children’s Home & Aid
Children's Home & Aid is an exceptional employer dedicated to making a meaningful impact in the child welfare sector. With a strong focus on employee growth, we offer comprehensive benefits including medical insurance and paid time off, alongside opportunities for leadership development in a supportive work culture. Located in the heart of England, our team thrives on collaboration and commitment to family support, making it a rewarding place to work for those passionate about helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Family Resource Specialist in Alton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Children’s Home & Aid.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Children’s Home & Aid!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Children’s Home & Aid, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Children’s Home & Aid or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Family Resource Specialist in Alton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Children’s Home & Aid:Before hitting send, make sure to tailor your application specifically to Children’s Home & Aid! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Children’s Home & Aid
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
